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lexon wrote on Wed Apr 15, 2020 7:12pm:
easyJet refund
Subject Line : Booking Reference/Departure Date/EN
Example : ABC1D2E/16042020/EN
Below are some do’s and don’ts when resubmitting your refund request to [email protected].
- Do not forward or reply to a previous email, please send a new email request.
- Make sure you provide the booking reference and not the flight number.
- The date should be entered with only numbers and not letters.
- Booking reference should always be entered first, followed by only your departure date and the Letters “EN”
- The Letters “EN” is standard. Please make sure this is added after the departure date.
- Do not add any other information in the subject line other than these 3 important pieces of information.
- The booking reference, departure date and the letters “EN” should be separated by a forward slash, do not add any spaces anywhere.
- Please submit a separate request for each booking, do not add multiple booking references in the subject line.
Where possible, please share with friends and family that might request a refund. This will really help us process all refund requests quickly.
We do apologise for the inconvenience.
Kind regards,
easyJet Customer Services
fly us: www.easyJet.com
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