Cheryl wrote on Thu Aug 6, 2020 9:48am:
Both my house and car insurance are with Liberty Seguros, kindly arranged by Alfonso of Gran Alacant Insurances.
Thank you
Posted: Thu Aug 6, 2020 12:07pm
Cheryl wrote on Thu Aug 6, 2020 9:48am:
Both my house and car insurance are with Liberty Seguros, kindly arranged by Alfonso of Gran Alacant Insurances.
Thank you
Posted: Thu Aug 6, 2020 12:07pm
Thank you
Posted: Sun Aug 9, 2020 4:06pm
Helpful member
elerio wrote on Wed Aug 5, 2020 1:49pm:
Thank you
Don't touch Linea Direct! They are very unpleasant if you decide to go elsewhere! Easy Care Insurance are good and not hugely expensive.
Posted: Sun Aug 9, 2020 6:35pm
Comares wrote on Sun Aug 9, 2020 4:06pm:
Don't touch Linea Direct! They are very unpleasant if you decide to go elsewhere! Easy Care Insurance are good and not hugely expensive.
Thank you for your advice
Comares, can you please expand on your statement with more details of specific issues you have found with that Insurance Company.
Thank You.
LeckyLes
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Posted: Tue Aug 11, 2020 1:15am
Helpful member
LeckyLes wrote on Sun Aug 9, 2020 6:53pm:
Comares, can you please expand on your statement with more details of specific issues you have found with that Insurance Company.
Thank You.
Read more...
LeckyLes
I was quoted a very high renewal rate and I did not choose to renew. They automatically renewed without any permission. When I spoke to them I was verbally assaulted in a very unpleasant manner. They wanted to know who I was going with and I refused to tell them. Their Customer Service is wanting.
Comares wrote on Tue Aug 11, 2020 1:15am:
I was quoted a very high renewal rate and I did not choose to renew. They automatically renewed without any permission. When I spoke to them I was verbally assaulted in a very unpleasant manner. They wanted to know who I was going with and I refused to tell them. Their Customer Service is wanting.
In Spain you have to give one month's notice to cancel a policy otherwise it will automatically renew. I was with Linea Directa and I rang them to let them know I didn't want to renew and I was offered a discount ( which really annoys me but that is the way of insurance now ) and when it was obvious I wasn't interested the attitude did change, granted, but I was sent a cancellation form by e-mail which I duly completed and returned and then heard nothing. I had to contact them again to ask for confirmation that the policy had been cancelled and this was sent promptly.
Posted: Tue Aug 11, 2020 11:44pm
Helpful member
Cheryl wrote on Tue Aug 11, 2020 10:05am:
In Spain you have to give one month's notice to cancel a policy otherwise it will automatically renew. I was with Linea Directa and I rang them to let them know I didn't want to renew and I was offered a discount ( which really annoys me but that is the way of insurance now ) and when it was obvi...
Read more...
...ous I wasn't interested the attitude did change, granted, but I was sent a cancellation form by e-mail which I duly completed and returned and then heard nothing. I had to contact them again to ask for confirmation that the policy had been cancelled and this was sent promptly.
I have never had to give a month's notice. That is a Linea Directa thing.
Dont take out the Policy using payment by Direct Debit. I have found some Insurance Companies try to induce customers into this type of Payment . If Non Direct Debit, these Companies cannot renew without your permission , That is, of course, unless they wish to renew for free.
LeckyLes
This post that was quoted has been deleted.
RayD, it may well be a Spanish thing ,but its certainly not my thing.
Two years ago I fell for that trick and my Insurance was renewed at a much higher premium than I was happy with.
The next year the Direct Debit was cancelled prior to renewal date and I went elsewhere.
The money has not been taken in 'other ways' ,and they would have a very hard job getting it ,if they tried.
LeckyLes
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