Can anyone recommend: Aircon service - Page 2

Air con units are not heaters as such.   They only blow warm air not hot

Have you got a users manual or guide, as a lot of issues like this are down to user error in not selecting the right modes on the remote control?.I am an ex air con engineer snd the number of times I have been called out to instances such as this where the customer has reported no heating is too many to mention... As a guess, 75% of the faults were due to the user selecting cooling mode, then ramping the temp setting up to as high as possible....and then complaining it wasn’t getting hot enough! Please find a user guide and go through the operating instructions yourself before potentially wasting your money on calling out an engineer. Most guides are available on the internet these days 

Hi Steve, thanks, I did root out the manual and I set the thermo on the remote to 'heat' so I think it's probably something else, maybe gas or something. The way I'm thinking, it's probably due a service anyhow, so I'll try that first.

That should be fine then, just don't tell them that you think there might be a problem - just let them service the unit(s) and then ask them to demonstrate to you how it performs under heating and cooling requests. Any decent engineer will take temperature readings in your presence, and show these to you as evidence of the unit's performance.

If desirable temperatures can't be achieved, then they will probably cite low gas in ht eunit and top it up as a quick fix - this is not the way to do it tbh and goes against all protocol as low gas generally indicates a leak somewhere in the system which should be fixed first - otherwise the same problem will recur again, and again.... However, most customers happily accept a top-up, as this will geerally resolve the issue (for a short time anyway) and will be cheaper than the engineer going through the whole process of finding and repairing a leak...

Thanks Steve, I'll book a service.  I have two units, so might as well get em done before summer. If you, or others, have recommendations on an engineer/company, let me know. Otherwise I'll just ask the neighbours.

Simply aircon are very good.   Facebook.

Thanks Karen, I'll give em a bell.

Tx.  I was  actually thinking that. But I'll probably get em serviced anyhow as they probably need it l.

The best aircon engineer I have found is Alex at Simply Aircon, his phone number is 676 032 920

Thanks Nicolette, much appreciated. I'll check it out after the curfew.