La Hoya Hermosa, avoid at all cost!!!! ZERO customer service - Page 2

Jon caine wrote on Mon Aug 3, 2020 2:27pm:

I’m having the same issues both with la Hoya Hormosa having spent thousands of euro on purchase of lights and fans for my two villas and being refused warranties and being witness to the shop assistant threatening customers including my 14 year son with a pair of scissors and shhad to be subdue...

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...d by police 

Yes that serious 

Im also being harrased by RayD who started that he left uk to get away from trouble making British Wrongly suggesting that I am British and a trouble maker and that the assistant was the victim and I should apologise to her and offer her chocolate and flowers 

(Personally I think he needs to get a new life)

I agree any one contemplating purchases from this shop in Torrevejia should be very careful 

Jon caine wrote on Mon Aug 3, 2020 2:42pm:

Hi agree 100%

I have had the same problem over lights and fan re refused warranty I and other customers were threatened by the shop assistant with a pair of scissors and the police have to subdue her 

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I too have been harassed by RayD who stated he left UK as British are all trouble makers and that the assistant was in her right and I should apologies and give her chocolates and flowers 

(Personally I think he needs to get another life or marry her)

I agree if anyone is contemplating purchasing from the Torrevejia shop I advise be cautious 

Pix Elated wrote on Mon Aug 3, 2020 2:58pm:

I've been harrassed by this person when I had the temerity to complain about the debacle my husband had when his replacement debit card did not arrive, to compound issues this was during lockdown, my husband who is considered vulnerable because of his age and having survived 2 strokes was forced ...

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...to visit the bank 5 times before this was resolved.

All this was our fault according to this person.