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SEUR mystery - Page 2

TP20

Posted: Mon Sep 12, 2022 6:37pm

TP20

Original Poster

Helpful member

Posts: 521

468 helpful points

Location: Villamartin

Joined: 26 Sep 2020

Posted: Mon Sep 12, 2022 6:37pm

Richard080943 wrote on Mon Sep 12, 2022 2:45pm:

You should be aware that SEUR is the worst delivery company on the planet.  Do not expect your parcel because it will either be lost or stolen by this cowboy outfit   Best of luck!

I've given up any hope of getting the parcel and agree with you that it has either been lost or stolen. 

marydoyle1

Posted: Wed Sep 14, 2022 8:48pm

Posts: 75

13 helpful points

Location: Cabo Roig

Joined: 19 Feb 2022

Posted: Wed Sep 14, 2022 8:48pm

Hi, am I to understand that you can order stuff from Marks and Spencer in Spain?

Kimmy11

Posted: Wed Sep 14, 2022 11:37pm

Kimmy11

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Michelle22

Posted: Thu Sep 15, 2022 11:52am

Posts: 19

8 helpful points

Location: La Florida

Joined: 7 Oct 2020

Posted: Thu Sep 15, 2022 11:52am

Hi

I ordered twice from M&S Spain in May and both boxes where delivered by DHL and I live in La Florida. Strange how yours is by a different company. I wonder if it was because of the value of my orders where quite high, I think from memory both orders where over €100.

Hope your order eventually arrives

TP20

Posted: Thu Sep 15, 2022 12:44pm

TP20

Original Poster

Helpful member

Posts: 521

468 helpful points

Location: Villamartin

Joined: 26 Sep 2020

Posted: Thu Sep 15, 2022 12:44pm

Michelle22 wrote on Thu Sep 15, 2022 11:52am:

Hi

I ordered twice from M&S Spain in May and both boxes where delivered by DHL and I live in La Florida. Strange how yours is by a different company. I wonder if it was because of the value of my orders where quite high, I think from memory both orders where over €100.

Hope your order eventually arrives

Update. This parcel has had 2 shipment numbers.

On the SEUR Tracking it was showing " incident" we are managing your order.

M & S tracking link on the email confirming the order was showing for 4 consecutive days " no space on the van" 

On the DPD tracking website was showing out for delivery on 13th September, it finally arrived yesterday.

I have had parcel from M & S delivered by DHL but the last time there was a charge of €26, which M & S refunded.

Last month I ordered a leather bag from M & S value €120 delivered without a problem by SEUR. Recent order value €64. 

GrahamLynn

Posted: Thu Sep 15, 2022 2:19pm

GrahamLynn

Legendary helpful member

Posts: 2534

2377 helpful points

Location: El Raso

Joined: 9 Jul 2017

Posted: Thu Sep 15, 2022 2:19pm

TP20 wrote on Thu Sep 15, 2022 12:44pm:

Update. This parcel has had 2 shipment numbers.

On the SEUR Tracking it was showing " incident" we are managing your order.

M & S tracking link on the email confirming the order was showing for 4 consecutive days " no space on the van" 

On the DPD tracking website was showing out for delivery on 13th September, it finally arrived yesterday.

I have had parcel from M & S delivered by DHL but the last time there was a charge of €26, which M & S refunded.

Last month I ordered a leather bag from M & S value €120 delivered without a problem by SEUR. Recent order value €64. 

Great News! 

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