My name's Alex and this is my website all about Alicante City in Spain. Register now for free to talk about Broadband Internet, Wifi, Phone and TV in Alicante City and much more!
Has anyone else had their ''services'' cut since Brexit?
My mobile telephone company, repeatedly and at length, told me online, in social media, emails, texts and via customer service advisors about its fair use policies, and how these were not expected to change because of Brexit.
Now when I struggle through the website, when I dial 1,2,3,4,5 (repeatedly answering the weakest of ''security questions'') and guess where complaints, cancellation and refund pages are located to reach a customer service advisor (as chat & email seem impossible), they go remarkably silent when I mention the oft quoted ''fair use'' or ''frustration of contract'' due to Covid-19 restrictions.
Previously i did not trust any contract over 1 month. Since when is having access less than 1 in 4 months of a 24 month contract ''fair use''?
Has anyone else had their ''services'' cut since Brexit, or any suggests how to respond?
P.S. How is it that ''terms & conditions'' may be 1 metre wide but only 1 millimetre tall on a 65 inch tv or crumpled footnotes of a newspaper ad?
