We're can I report the disgusto gl treatmd gt I received fro. Torrivijha hospital,,? @@@##.+5@# - Healthcare and medical advice in Benijofar - Benijofar forum - Costa Blanca forum in the Alicante province of Spain
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We're can I report the disgusto gl treatmd gt I received fro. Torrivijha hospital,,? @@@##.+5@#

Posted: Fri Mar 27, 2020 8:51pm
8 replies357 views6 members subscribed
coomber

Posts: 45

8 helpful points

Location: Benijofar

Joined: 29 May 2017

I became very ill last y year and had to keep being taken to emergency dept with excruciating stomach pains, the sergieon said it was the results of to much major stomch surgery. But I was treeted so bcsdley I have had to report so many doctors nurses and other staff. I was told by the hospital emergency depot that they no longer wanted me to go to the hospital when I have an attack, I was told I was a hypochondriac, and had nothing better to do with my life, I was man handled by a nurse I was laughed at by a mires who assured me that I was not having any pains I was putting it on, I was told to shut up I was called a nredance, a porter was very rude to me when I heard him talking to some patients and there family's about me in Spanish. And when I tackled him about talking to other patients about me ("he did not  now I spoke Spanish) he became very snood and aggressive towards me, he litterly run right up to my face and stuck his face as close as he could into mine Nd and said angrally in Spanish ' you got a problem with me' I said yes but I was shacking as I thought he was going to  head but me in the face he was so aggressive, then he said anyway you come her everyday and I said no I don't, as, at, this point I was having the pains about twice a week, I said we're is patient confidentiality  and why is a porter so concerned about how many tes I come to the hospital, ;d with that a nurse pulled him away and turned back at me and said yes you are here everyday. But I agree I was there aot  it not everyday Ndbim not ha ING su h malos agresión Nd hatefull Ness from a porter he's not medical why did he poke his nose in I can remember just being so unhappy crying and hurtful it seamed they all hated and all I wanted was to get rud of my pains and go home to my son and my animals they made me feel so neglected there just would cry and cry and off course that made the pain worse. Then because one of the doctors branded me a hypochondriac this same porter told the security staff what I was and I turn told the ambulance men. Oit soon got round what I was now labeled. When I or my son would call 112theywere very nice and concerned but once the cebyrak salud were called by 112for an ambulance they would take there tune in coming for me and I know this as I timed them and they were no loner no d to. Me. When I realised I needed the hospital when my pains had reached such a pivh I could not stand them anymore, I would burst into tears with the throat o going to that place adain. IalwYs had

Kimmy11

Posted: Fri Mar 27, 2020 9:07pm

Kimmy11

Legendary helpful member

Posts: 6870

12564 helpful points

Joined: 8 Aug 2017

Posted: Fri Mar 27, 2020 9:07pm

Hi Coomber,

I'm sorry to hear of your pain and distress.    This answers your specific question:

https://www.citizensadvice.org.es/faq/how-to-file-a-complaint-against-public-health-service/

But perhaps it would be better for you to see a doctor at your local health centre and ask them to refer you to a specialist for further investigation?

Good luck.

Kind regards,

Kim

coomber

Posted: Fri Mar 27, 2020 10:01pm

coomber

Original Poster

Posts: 45

8 helpful points

Location: Benijofar

Joined: 29 May 2017

Posted: Fri Mar 27, 2020 10:01pm

Kimmy11 wrote on Fri Mar 27, 2020 9:07pm:

Hi Coomber,

I'm sorry to hear of your pain and distress.    This answers your specific question:

https://www.citizensadvice.org.es/faq/how-to-file-a-complaint-against-public-health-service/

But perhaps it would be better for you to see a doctor at your local health centre and ask them to refer you to a specialist for further investigation?

Good luck.

Kind regards,

Kim

Hi Jimmy 11 I have just looked at this citicen advice sight and rge forms they snow I have already filled in and handed back to hospital about five f complains saying ( sorry to hear

 Your stay with us was not good we. Will enever to try  a. Nd change for the future) wgatin the hell was that I thought there going to do  nothing. 

coomber

Posted: Fri Mar 27, 2020 10:08pm

coomber

Original Poster

Posts: 45

8 helpful points

Location: Benijofar

Joined: 29 May 2017

Posted: Fri Mar 27, 2020 10:08pm

Kimmy11 wrote on Fri Mar 27, 2020 9:07pm:

Hi Coomber,

I'm sorry to hear of your pain and distress.    This answers your specific question:

https://www.citizensadvice.org.es/faq/how-to-file-a-complaint-against-public-health-service/

But perhaps it would be better for you to see a doctor at your local health centre and ask them to refer you to a specialist for further investigation?

Good luck.

Kind regards,

Kim

Also kimmy  I have seen the surgeon three times about these pains and its a chronic condition no one can help me. With  and I also have several auto emune illnesses to go with It x four very large stomach and hiatus hernias  but I'm a hypo ondriact. 

killjoy

Posted: Sat Mar 28, 2020 1:02pm

killjoy

Super helpful member

Posts: 3230

1852 helpful points

Location: Orihuela Costa

Joined: 4 Nov 2017

Posted: Sat Mar 28, 2020 1:02pm

Better forget about the whole thing and stress on getting the problem solved, in one way or the other. Spain is different and politeness being becoming more and more rare. My experience when I asked a public employee for the reason of her unfriendliness. The answer was "because I don't get paid for being friendly". The bottom line: Spain - love it or leave it.

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Stevec61

Posted: Sat Mar 28, 2020 1:23pm

Stevec61

Super helpful member

Posts: 1430

1201 helpful points

Location: Playa Flamenca

Joined: 3 Jan 2016

Posted: Sat Mar 28, 2020 1:23pm

coomber wrote on Fri Mar 27, 2020 8:51pm:

I became very ill last y year and had to keep being taken to emergency dept with excruciating stomach pains, the sergieon said it was the results of to much major stomch surgery. But I was treeted so bcsdley I have had to report so many doctors nurses and other staff. I was told by the hospital e...

...mergency depot that they no longer wanted me to go to the hospital when I have an attack, I was told I was a hypochondriac, and had nothing better to do with my life, I was man handled by a nurse I was laughed at by a mires who assured me that I was not having any pains I was putting it on, I was told to shut up I was called a nredance, a porter was very rude to me when I heard him talking to some patients and there family's about me in Spanish. And when I tackled him about talking to other patients about me ("he did not  now I spoke Spanish) he became very snood and aggressive towards me, he litterly run right up to my face and stuck his face as close as he could into mine Nd and said angrally in Spanish ' you got a problem with me' I said yes but I was shacking as I thought he was going to  head but me in the face he was so aggressive, then he said anyway you come her everyday and I said no I don't, as, at, this point I was having the pains about twice a week, I said we're is patient confidentiality  and why is a porter so concerned about how many tes I come to the hospital, ;d with that a nurse pulled him away and turned back at me and said yes you are here everyday. But I agree I was there aot  it not everyday Ndbim not ha ING su h malos agresión Nd hatefull Ness from a porter he's not medical why did he poke his nose in I can remember just being so unhappy crying and hurtful it seamed they all hated and all I wanted was to get rud of my pains and go home to my son and my animals they made me feel so neglected there just would cry and cry and off course that made the pain worse. Then because one of the doctors branded me a hypochondriac this same porter told the security staff what I was and I turn told the ambulance men. Oit soon got round what I was now labeled. When I or my son would call 112theywere very nice and concerned but once the cebyrak salud were called by 112for an ambulance they would take there tune in coming for me and I know this as I timed them and they were no loner no d to. Me. When I realised I needed the hospital when my pains had reached such a pivh I could not stand them anymore, I would burst into tears with the throat o going to that place adain. IalwYs had

Hasn’t this post previously appeared, about 6 months (maybeless) ago?

Villas

Posted: Sat Mar 28, 2020 1:29pm

Villas

Legendary helpful member

Posts: 4335

3517 helpful points

Location: Sax

Joined: 29 May 2017

Posted: Sat Mar 28, 2020 1:29pm

Stevec61 wrote on Sat Mar 28, 2020 1:23pm:

Hasn’t this post previously appeared, about 6 months (maybeless) ago?

I believe so.

V

Kimmy11

Posted: Sat Mar 28, 2020 1:34pm

Kimmy11

Legendary helpful member

Posts: 6870

12564 helpful points

Joined: 8 Aug 2017

Posted: Sat Mar 28, 2020 1:34pm

Hi Steve,

Yes, it has.  I included the link to the CAB article in my original response, but Coomber says they've followed that procedure several times.  My suggestion of involving their doctor was in the hope of unlocking the impasse they seem to have reached with the hospital.

Kind regards, 

Kim

charliew

Posted: Sat Mar 28, 2020 7:29pm

charliew

Helpful member

Posts: 117

110 helpful points

Location: La Marina

Joined: 3 Aug 2016

Posted: Sat Mar 28, 2020 7:29pm

Wow. Surprised they didn't section you!

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Jennifer Cunningham Insurances SL
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