Posted: Tue Oct 9, 2018 8:32pm
Hi Chris, it was all very simple, we looked at the flight that we wanted, called the customer services to check that they had space for the dogs, they only have room for 3 animals per flight from Liverpool, then we booked our flights, when you get to the booking luggage part there is another section for booking animals, 1 per passenger. When we arrived at the airport we checked in with the dogs, and were given a time to get the dogs collected, which was not far from the check-in desk. We went there 1 hour before the flight took off, the dogs were taken out of their carriers so that the carriers could go through the scanning machine. The dogs were given a quick check to make sure there wasn't anything on them then put back in the carriers. They were being put into the hold as we were waiting to board the flight, after all the luggage had been put on. 2 cargo handlers put them on the conveyor belt, both dog lovers so we're talking to the dogs as they were being loaded. Everyone at the airport were brilliant saying they would take good care of the digs. Once we landed at Alicante and collected our luggage we went to the animal collection point, well signposted and in the same area as the luggage collection. We waited about 10 minutes, showed the paperwork to the people there (to prove we were their owners) and off we went. Didnt really need a lot of Spanish and mine is only basic. Once outside the airport we took them out of the carriers, gave them a drink and a quick walk while we waited for our transport. I think we were more stressed than the dogs to be honest. They were both fine, a bit unsettled the first night due to strange surroundings, but absolutely fine since then. Hope this helps, if you need any further information please ask.