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Internet supplier

Posted: Sun May 14, 2023 4:48pm
9 replies82 views5 members subscribed
Stanice

Posts: 5

Location: El Campello

Joined: 13 May 2023

We had aeromax install our internet and telephone connection many years ago and their service was superb.  They offered an option of suspension of our service when leaving our property to return to the UK and then when returning, on my request, they would reinstate the connection: A small monthly charge was made when our connection was suspended.  This company is obviously now being run by another as they did not reconnect our service when I requested; I had to telephone several times, and due to other mistakes they are making and lack of customer care, we have decided to look for another company.   I should like to know whether anyone reading this knows of a wifi company offering the option of suspension and reinstatement as described in the El Campello region.

Thank you.

Sandraand Brian

Posted: Wed May 17, 2023 7:42pm

Posts: 5

Location: El Campello

Joined: 1 Nov 2022

Posted: Wed May 17, 2023 7:42pm

We have used digi

The man in the office in El Campello has been so helpful. 

Tmarshall57

Posted: Tue May 23, 2023 4:04pm

Tmarshall57

Helpful member

Posts: 98

76 helpful points

Location: El Campello

Joined: 6 Nov 2019

Posted: Tue May 23, 2023 4:04pm

I use Finetwork which is effectively Vodafone. I pay €21 per month for 100gb fibre. The contract states that you can switch off for full calendar months advised in advance. If you decide to go down this route I can give you a shared offer code which will save us both money for 12 months.

The service was easy to contract online and we've used it trouble free for over 18 months.

I have no connection with Finetwork other than as a paying customer.

Stanice

Posted: Thu Jun 1, 2023 10:10am

Stanice

Original Poster

Posts: 5

Location: El Campello

Joined: 13 May 2023

Posted: Thu Jun 1, 2023 10:10am

Tmarshall57 wrote on Tue May 23, 2023 4:04pm:

I use Finetwork which is effectively Vodafone. I pay €21 per month for 100gb fibre. The contract states that you can switch off for full calendar months advised in advance. If you decide to go down this route I can give you a shared offer code which will save us both money for 12 months.

The service was easy to contract online and we've used it trouble free for over 18 months....

...

I have no connection with Finetwork other than as a paying customer.

Thank you for the information and your clear explanation.  I presume it has to be arranged solely on line.  I always have to think carefully about things and usually like to talk to a member of staff before going ahead with any commitment, but I shall consider your offer, thank you.  We are also busy with family coming to stay soon so we shall probably not make a decision till later this month.  I shall keep your message in mind and hope I find it again when I need to, as not completely au fait with this sort of communication.  Thanks once again.

Tmarshall57

Posted: Thu Jun 1, 2023 10:59am

Tmarshall57

Helpful member

Posts: 98

76 helpful points

Location: El Campello

Joined: 6 Nov 2019

Posted: Thu Jun 1, 2023 10:59am

Hi Stanice,

I messaged them on Facebook and they were very quick to respond with answers to any queries I had.

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tomf702

Posted: Tue Oct 3, 2023 1:31pm

Posts: 3

Location: El Campello

Joined: 15 Apr 2021

Posted: Tue Oct 3, 2023 1:31pm

Tmarshall57 wrote on Tue May 23, 2023 4:04pm:

I use Finetwork which is effectively Vodafone. I pay €21 per month for 100gb fibre. The contract states that you can switch off for full calendar months advised in advance. If you decide to go down this route I can give you a shared offer code which will save us both money for 12 months.

The service was easy to contract online and we've used it trouble free for over 18 months....

...

I have no connection with Finetwork other than as a paying customer.

TMarshall,

My wife and I have just purchased a home in El Campello, near Poble Espanyol. Please send me the sign-up/discount code you have, so I can compare it to what the DIGI Store in El Campello has to offer.

Regards,

Tom Ferguson

BoblLanuza

Posted: Tue Oct 3, 2023 10:10pm

Posts: 7

2 helpful points

Location: Venta Lanuza

Joined: 24 Nov 2021

Posted: Tue Oct 3, 2023 10:10pm

Hi , 

Not sure if they provide suspension and reinstatement but I am told cableworld ( in the town centre) are a good telecom outfit to deal with. 

tomf702

Posted: Tue Oct 3, 2023 10:51pm

Posts: 3

Location: El Campello

Joined: 15 Apr 2021

Posted: Tue Oct 3, 2023 10:51pm

Thanks for the reply. We do not need disconnect/reinstatement, as we will live here year-round for the next five years, or so. I will check with them tomorrow. Thanks, again.

Tmarshall57

Posted: Wed Oct 4, 2023 4:58am

Tmarshall57

Helpful member

Posts: 98

76 helpful points

Location: El Campello

Joined: 6 Nov 2019

Posted: Wed Oct 4, 2023 4:58am

tomf702 wrote on Tue Oct 3, 2023 1:31pm:

TMarshall,

My wife and I have just purchased a home in El Campello, near Poble Espanyol. Please send me the sign-up/discount code you have, so I can compare it to what the DIGI Store in El Campello has to offer.

Regards,

Tom Ferguson

Hi Tom

The discount code (plan amigo) for Finetwork is cf296f17

Regards

Tony

tomf702

Posted: Wed Oct 4, 2023 9:48am

Posts: 3

Location: El Campello

Joined: 15 Apr 2021

Posted: Wed Oct 4, 2023 9:48am

Thanks Tony

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