Reclaiming money from Fraudlent Website
Helpful member
I would like to inform members about an experience we have had with Sabadell Bank. My wife booked a holiday with a company online called http://bookingsallgta.com/, and the money was later taken out of our accont by a company called http://aegeanmyway.com/. However after calling the hotel and not receiving any email confirmation we knew we had been done. We had paid for the holiday by debit card (not credit card). We decided to see our Sabadell bank manager at Lo Pepin Queseda to see if anything could be done. The bank manager was very helpful and sympathetic and said we could claim from the banks insurance. We had to report the case to the police and later discovered that this can also be done on line for which a kind neighbour helped us. The whole process took just over 3 weeks and we have had a full refund paid back into our bank account.
I am telling members this to warn them of the above companies, to be vigilant on line, to inform them that if anything like this happens to them that they should try and get their money back and to give praise to Sabadell as the get so much publicity from British people living in Spain.