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Insurance Claim problem

Posted: Tue Nov 29, 2022 10:17am
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Posts: 21

star3 helpful points

Location: Oliva

Joined: 10 Jun 2019

My property sustained some damage during the spring storms, I decided to make a claim on my buildings insurance, sadly the insurance company turned down my claim, the reason for this is uncertain. I want to know if anyone has been in a similar position, what they did about it and if a satisfactory conclusion was reached.

Posted: Tue Nov 29, 2022 11:14am

Marcbernard

Helpful member

Posts: 109

star55 helpful points

Location: Benitachell

Joined: 29 Aug 2020

Posted: Tue Nov 29, 2022 11:14am

David63 wrote on Tue Nov 29, 2022 10:17am:

My property sustained some damage during the spring storms, I decided to make a claim on my buildings insurance, sadly the insurance company turned down my claim, the reason for this is uncertain. I want to know if anyone has been in a similar position, what they did about it and if a satisfactor...

 

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...y conclusion was reached.

It depends on the insurer. I have had refusals earlier because of "maintenance failure". The short answer is to enter an appeal. If you use an agent to insure the  house,get them to deal with it. It is well known that surveyors are tight buggers.

Posted: Tue Nov 29, 2022 12:02pm

elinspain

Legendary helpful member

Posts: 3249

star4138 helpful points

Location: La Mata

Joined: 4 May 2018

Posted: Tue Nov 29, 2022 12:02pm

Hello

 Firstly you need to know the reason your claim was rejected, they have to give a reason otherwise you cannot act on it.  Then check policy details to see what is covered.

 A new  neighbour is fighting with her insurers here over a 'weather related 'claim. dont know the lady but heard from someone else, so no update

Cheers

Elinspain

Posted: Mon Dec 5, 2022 12:39pm

Posts: 10

star7 helpful points

Location: Oliva

Joined: 11 Dec 2020

Posted: Mon Dec 5, 2022 12:39pm

I too suffered water damage which came through the roof and down a light in my bathroom. I tried to make a claim and was told Spain had not had enough rain so I was denied insurance. I have recently changed my insurance company to Jennifer Cunningham which was a lot cheaper for more cover.

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