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Using Amazon

Posted: Mon Nov 29, 2021 10:25pm
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teebark

Posts: 5

Location: Orihuela

Joined: 27 Nov 2021

I had a terrible experience using Amazon for a local delivery (from the US). I thought I would be smart and use Amazon Espanol, but the language barrier created chaos, and I was never able to communicate the problem. Have any of you used Amazon Espanol successfully? And how would I overcome the language barrier. I know the web site allows for translation, but I could never get to the proper page to describe the delivery problem. And when I actually called the delivery service, I couldn't find anyone with enough English skills to help.

Posted: Tue Nov 30, 2021 7:08am

Paolo51

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star535 helpful points

Location: Orihuela

Joined: 10 Nov 2017

Posted: Tue Nov 30, 2021 7:08am

I use it for a lot of things and have done for a few years, up to now have not had a problem.

Posted: Tue Nov 30, 2021 8:27am

ldp

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Joined: 30 Aug 2015

Posted: Tue Nov 30, 2021 8:27am

There is an option on the contact page to have them call you....and ànother option before that for English speaking.

I had an order that didn't although tracking said it did .

I used this service, call back was immediate and refund arranged.

Posted: Tue Nov 30, 2021 12:36pm

Myra2020

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Location: Orihuela Costa

Joined: 19 Nov 2020

Posted: Tue Nov 30, 2021 12:36pm

I use Amazon.es a lot and love it but I speak Spanish.

Posted: Tue Nov 30, 2021 2:47pm

teebark

Original Poster

Posts: 5

Location: Orihuela

Joined: 27 Nov 2021

Posted: Tue Nov 30, 2021 2:47pm

Paolo51 wrote on Tue Nov 30, 2021 7:08am:

I use it for a lot of things and have done for a few years, up to now have not had a problem.

American or Spanish version?

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Posted: Tue Nov 30, 2021 2:48pm

elinspain

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Posts: 3249

star4137 helpful points

Location: La Mata

Joined: 4 May 2018

Posted: Tue Nov 30, 2021 2:48pm

Hello teebark

 Ive used Amazon.es continually now since last year, they have been brilliant...Speedy deliveries in 1 - 2 days, no extra charges and cheery delivery guys ( quite a change from SEUR who used to deliver for Amazon.co.uk.

If you install Google Chrome as your browser, it automatically translates everything from  spanish to english  so shopping is a breeze.

 Give it a go....I hope it works for you too.

Cheers

Elinspain

Posted: Tue Nov 30, 2021 3:06pm

teebark

Original Poster

Posts: 5

Location: Orihuela

Joined: 27 Nov 2021

Posted: Tue Nov 30, 2021 3:06pm

ldp wrote on Tue Nov 30, 2021 8:27am:

There is an option on the contact page to have them call you....and ànother option before that for English speaking.

I had an order that didn't although tracking said it did .

 

Read more...

I used this service, call back was immediate and refund arranged.

I see that now. I'll use that feature next time-thanks for the help.

Posted: Tue Nov 30, 2021 4:40pm

GrahamLynn

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Posts: 2537

star2378 helpful points

Location: El Raso

Joined: 9 Jul 2017

Posted: Tue Nov 30, 2021 4:40pm

I use Amazon for lots of things. Recently had to request a refund for an item that had got lost. Once you get to the contact us page, there is a box to tick to get your response in English. I had a reply within the hour and a refund straight away.

As stated if you use Chrome as your browser you can get Google translate to change the language.

Or if you are using Safari on an iPad or iPhone, just click on AA in the address bar and that will translate 

I’ve even used Amazon.com .co.uk  .de  and .it  for deliveries here without problem.

Lynn

Posted: Tue Nov 30, 2021 10:24pm

Paolo51

Very helpful member

Posts: 513

star535 helpful points

Location: Orihuela

Joined: 10 Nov 2017

Posted: Tue Nov 30, 2021 10:24pm

teebark wrote on Tue Nov 30, 2021 2:47pm:

American or Spanish version?

Amazon.es

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