Job vacancy: Sales Customer Agent

Sales Customer Agent

Do you want a home-based role ?

Position Self Employed (Freelance) Remote worker

Full time or part time shifts available min 20 hrs per week – Shifts Include evenings and weekends.

Although commission based, a guaranteed hourly rate of €7.50 per hour is offered.

OTE full time of €20,000 per annum

About Gateway Transfers Ltd

Gateway Transfers specialises in the provision of airport transport worldwide , with the team behind it having over 50 Years of expertise in the transfer & travel Industry.  Having already established itself in the B2B market It is now expanding into the B2C market place. 

Role

Sales Customer Agents play a crucial role in assisting customers with any questions or doubts they may have, whilst endeavouring to book them the appropriate transfers for their travel needs, using telephone, online chat, and email communication. Up selling extras such as airport hotels, parking and city attractions, Giving clients a 5* service at all times. With a particular emphasis on achieving consistently good positive customer reviews.

• Handling customer queries via telephone, email and online chat.
  

• Update Customers on the progress of their query when first-contact resolution is not possible

• Proactive research of competitors and product

• Ensure we meet agreed customer service and sales targets

In order to qualify for this opportunity you are required to confirm the following

Candidate requirements:

·  You can work from home in a dedicated area

·  Can attend training days in Orihuela Ciudad

·  You own a laptop /pc with Windows 10 as a minimum

·  Your home internet speed is 10MBPS or above

·  You have experience in contact centres’ or working from home selling to an English-speaking market.

·  You can communicate in  English both verbally and written

·  You can work evenings and  some weekends due to business open 7 days per week

If you would like to be a part of our expanding, dynamic team, please email your CV to [email protected]