Problems with TV - Broadband Internet, Wifi, Phone and TV in Pilar de la Horadada - Pilar de la Horadada forum - Costa Blanca forum in the Alicante province of Spain
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Problems with TV

Posted: Fri Feb 21, 2020 8:56pm
5 replies108 views4 members subscribed
Rosie

Posts: 35

1 helpful points

Joined: 15 Dec 2016

Having left Teleast because we lost all the English channels, we moved to P and N tv services as they were recommended on the forum but we have had nothing but trouble with the picture and sound breaking up.  They don’t seem to be able to put it right even though the engineer has been up every day this week and several times previously. Has anyone else experienced trouble with this company and can anyone recommend another company?

Stevec61

Posted: Sat Feb 22, 2020 12:17pm

Stevec61

Helpful member

Posts: 498

374 helpful points

Location: Playa Flamenca

Joined: 3 Jan 2016

Posted: Sat Feb 22, 2020 12:17pm

What transmission format are you using for your tv - do you have a satellite dish or using the Internet?

Rosie

Posted: Sat Feb 22, 2020 5:18pm

Rosie

Original Poster

Posts: 35

1 helpful points

Joined: 15 Dec 2016

Posted: Sat Feb 22, 2020 5:18pm

Hi,  we have a small dish on the aerial but I think it may use the internet. Sorry but know nothing about these things

Stevec61

Posted: Sat Feb 22, 2020 7:12pm

Stevec61

Helpful member

Posts: 498

374 helpful points

Location: Playa Flamenca

Joined: 3 Jan 2016

Posted: Sat Feb 22, 2020 7:12pm

Rosie wrote on Sat Feb 22, 2020 5:18pm:

Hi,  we have a small dish on the aerial but I think it may use the internet. Sorry but know nothing about these things

Have you got a satellite dish too? Reason I ask is that P & N installed both a sat dish and smaller wi-if dish for us a few years back, we use the sat dish as per in UK with a sky box, sounds like you may have Internet tv through your small dish - did they give you a set-top box/tuner too, as this is what would be used for your channels if not using sat dish

Rosie

Posted: Sat Feb 22, 2020 7:29pm

Rosie

Original Poster

Posts: 35

1 helpful points

Joined: 15 Dec 2016

Posted: Sat Feb 22, 2020 7:29pm

We have a small box and there are two dishes but I think one was left by Teleast.  P and N can’t understand why we’re having this problem but I’m really getting fed up.  We’re watching rugby at the moment and it started badly but has now settled down for the moment.

SteveLaird

Posted: Mon Feb 24, 2020 2:18am

Posts: 14

3 helpful points

Joined: 25 Mar 2019

Posted: Mon Feb 24, 2020 2:18am

If it is available (it is available nearly everywhere now) you will always be better with high speed fibre optic cable - and the TV system that comes with it . It costs no more than the old systems with small dish that can be effected by things like trees in the line of site to their signal. 

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