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Hi,
can anyone educate me on trying to set up a standing order with Santander online. I am trying to do this from England.
I have posted emails, and questions regarding this to no avail, and trying to phone them and the phone is constantly engaged.
Help!!
Posted: Tue Aug 31, 2021 8:50pm
Legendary helpful member
Is the problem just accessing your Santander Spanish account or does the problem arise once you’re logged in.
The nearest thing a a Spanish bank would have to a standing order would be classed as a “regular payment”. You would normally get asked the question when you make a payment. You’ll get asked something along the lines of do you want to make this a regular payment and then given the option of how often it’s to be paid. If you’ve already paid this person previously can you not click on to their payment details to get the option of changing it to a regular payment? if you can’t, you may just have to wait until the next time you want to pay this person and put their payment details again, to get the reg payment option.
Obviously if you are setting up a direct debit it’s a totally different procedure.
Are you trying to do this through the app on just on online banking. Some banking apps don’t give you the options of a full online banking service.
Lynn
Posted: Wed Sep 1, 2021 1:04pm
We need a Spanish bank to purchase - is BBV the One to have please?
GrahamLynn wrote on Tue Aug 31, 2021 8:50pm:
Is the problem just accessing your Santander Spanish account or does the problem arise once you’re logged in.
The nearest thing a a Spanish bank would have to a standing order would be classed as a “regular payment”. You would normally get asked the question when you make a payment. You’ll get asked something along the lines of do you want to make this a regular payment and then given the opt...
Read more...
...ion of how often it’s to be paid. If you’ve already paid this person previously can you not click on to their payment details to get the option of changing it to a regular payment? if you can’t, you may just have to wait until the next time you want to pay this person and put their payment details again, to get the reg payment option.
Obviously if you are setting up a direct debit it’s a totally different procedure.
Are you trying to do this through the app on just on online banking. Some banking apps don’t give you the options of a full online banking service.
Lynn
Hi
Thank you for your reply.
The problem occurs once I have logged on to online banking there is no option available to set it up.
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