Stevec2x wrote on Sat Jun 5, 2021 11:52am:
When people in Spain say "Amazon" they often mean Amazon.co.uk. I've never had a problem with Amazon.es
Ordering from the UK can be problematic now!
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Cheers
Steve
This was not an Amazon purchase
Posted: Sat Jun 5, 2021 12:00pm
Posted: Sat Jun 5, 2021 12:01pm
Saddlepillar wrote on Sat Jun 5, 2021 10:54am:
Ì bought a folding table that we could bring for a picnic from Amazon . It cost 40 euro. Ì got a message from Amazon asking if I was happy with my purchase. I never received the table. Ì tried to contact them but couldn't. They do what they like ...
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...and the customer is nobody. I'll never touch Amazon again. Or was it the postal service somewhere " misplaced " it. I've heard it said that sometimes when you think you are getting a bargain you might end up paying twice. That's me.
This was not an Amazon pur
Posted: Sat Jun 5, 2021 12:05pm
Super helpful member
robwatson2 wrote on Sat Jun 5, 2021 11:59am:
This was not an Amazon purc
I know! I said FYI! If you don't want any more information. Then fine!
Saddlepillar wrote on Sat Jun 5, 2021 10:54am:
Ì bought a folding table that we could bring for a picnic from Amazon . It cost 40 euro. Ì got a message from Amazon asking if I was happy with my purchase. I never received the table. Ì tried to contact them but couldn't. They do what they like ...
Read more...
...and the customer is nobody. I'll never touch Amazon again. Or was it the postal service somewhere " misplaced " it. I've heard it said that sometimes when you think you are getting a bargain you might end up paying twice. That's me.
Amazon will always refund if goods not received. Have you asked for your money back?
Posted: Sat Jun 5, 2021 12:10pm
Stevec2x wrote on Sat Jun 5, 2021 12:05pm:
I know! I said FYI! If you don't want any more information. Then fine!
Sorry, thanks for your help
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Posted: Sat Jun 5, 2021 12:43pm
Super helpful member
robwatson2 wrote on Fri Jun 4, 2021 8:26pm:
Hi ,
My bought a pair or trousers off the internet company, arrived a month later at least 5 times too small,
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Original costs approx 34€ , they won’t refund money, have offered a €10 voucher, or €7 refund , rejected both.
Bank won’t do a chargeback
Anybody have any ideas how to proceed
thanks
My advice would be to contact Citizens Advice. As a point of interest why are your bank refusing a charge back?
Posted: Sat Jun 5, 2021 3:30pm
Pix Elated wrote on Sat Jun 5, 2021 12:43pm:
My advice would be to contact Citizens Advice. As a point of interest why are your bank refusing a charge back?
Because we have the goods, even though they are the wrong sizw
Posted: Sat Jun 5, 2021 4:39pm
Super helpful member
robwatson2 wrote on Sat Jun 5, 2021 3:30pm:
Because we have the goods, even though they are the wrong sizw
Thought that might be the case.
Posted: Sun Jun 6, 2021 4:20pm
Helpful member
I have been in this situation before. The moral of the story is quite simply NOT to buy on line. We do have shops in Spain you know.
The chance of getting anythngi back is pretty remote.
Posted: Sun Jun 6, 2021 8:42pm
Super helpful member
I've been buying online since the 90s, never had a problem, including 9 years in Spain.
It might depend what you buy though, and where from.
Cheers
Steve
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