Ryan air - Page 3

AlanS wrote on Fri Mar 20, 2020 4:44pm:

My advice is just to keep trying. 

My flight (Dublin to Murcia for 4th April) came up as Cancelled in 'My Bookings' last night. I tried to submit a  'Refund' around 20 times this morning with the same thing -  'Reservation Number Invalid' every time (which its not!). However, I tried again just now (3.30pm) and it went t...

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...hrough, first attempt, will be processed within 7 days, refund in 5-7 days!. Just keep trying, every couple of hours, its Ryanair of course!  however to be fair, this is far from their normal refund experience

Ray wrote on Tue Apr 14, 2020 5:01pm:

Hi Alan’s Just wondering did you get your refund.

Ray.

AlanS wrote on Tue Apr 14, 2020 5:14pm:

Hi Ray,

Nothing back into my bank yet! Although I have got emails from Ryanair saying it is being processed, in a Q and apologies that its taking longer than normal due to reduced staff and the extraordinary volume of requests, which is fair enough. In addition they changed the original 7 working day pro...

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...cess time changed to 20 days, I reckon thats about 1 more week to go! They have confirmed it has been received and being dealt with so Im happy with that, for the moment! Are you waiting for a refund too? 

Cheryl wrote on Sun Mar 29, 2020 8:53pm:

Oh come on! The world has been turned upside down and these airlines that have flown us about all over the place at prices that we have all got used to since their introduction are struggling. They are struggling to keep their staff on, many of them will not be able to work anyway if in isolation...

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..., some will have to be working from home whilst also trying to home school their children. They will be waiting for the promised help from the government to materialise and the world and his dog is panicking about refunds.
June is not here yet. If you do end up flying you've worked yourself up into a stew over nothing. If your flight is looking likely to be cancelled, you will get an e-mail offering a change of flight. Nearer the date, when the decision has been made to cancel your flight you will get another e-mail with instructions on how to claim your refund.
If they do go belly up, which I sincerely hope they don't, if you have booked by credit card, you will be covered. Even if you paid by debit card there is a possibility of getting your money back that way. If the amount wasn't over 100 pound then really, is it the end of the world?

Adrienne wrote on Thu Mar 19, 2020 4:30pm:

I don’t know it should be simple, the live chat is just a robot answering, so no help. When the flight is cancelled there should be a refund we should not have to claim it back