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Gas price cap on electric bill

Posted: Sun Aug 21, 2022 3:27pm
7 replies213 views6 members subscribed
marydoyle1

Posts: 75

13 helpful points

Location: Cabo Roig

Joined: 19 Feb 2022

Hi, Our first electric bill from Iberdrola shows a Gas Price Cap (Tope precio del gas) of 88€ but we don't have gas at all at our apartment as none is supplied to this urbanisation (playa Golf 2) in Lomas de Cabo Roig. Can anyone explain why this is on the bill, please?

Stephanie M K

Posted: Sun Aug 21, 2022 10:17pm

Posts: 36

26 helpful points

Location: Villena

Joined: 30 Jul 2022

Posted: Sun Aug 21, 2022 10:17pm

From my understanding it is in respect of the cost of gas used to generate electricity

marydoyle1

Posted: Sun Aug 21, 2022 11:41pm

marydoyle1

Original Poster

Posts: 75

13 helpful points

Location: Cabo Roig

Joined: 19 Feb 2022

Posted: Sun Aug 21, 2022 11:41pm

Stephanie M K wrote on Sun Aug 21, 2022 10:17pm:

From my understanding it is in respect of the cost of gas used to generate electricity

Thanks Steph.  That seems to explain it, except my bill says my electricity has been generated entirely by renewable energy - but gas isn't renewable?

REH19

Posted: Mon Aug 22, 2022 10:08am

REH19

Helpful member

Posts: 205

129 helpful points

Location: Villamartin

Joined: 10 Jul 2018

Posted: Mon Aug 22, 2022 10:08am

From experience, we found the staff in the Iberdrola office at La Zenia (close to roundabout McDonalds) really helpful and gave us good advice regarding best deals and plans. Spoke excellent English too

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marydoyle1

Posted: Mon Aug 22, 2022 10:13am

marydoyle1

Original Poster

Posts: 75

13 helpful points

Location: Cabo Roig

Joined: 19 Feb 2022

Posted: Mon Aug 22, 2022 10:13am

REH19 wrote on Mon Aug 22, 2022 10:08am:

From experience, we found the staff in the Iberdrola office at La Zenia (close to roundabout McDonalds) really helpful and gave us good advice regarding best deals and plans. Spoke excellent English too

That sounds like good advice. I've translated the bill but a few things are still puzzling

Troy9431

Posted: Wed Aug 31, 2022 10:39pm

Posts: 15

6 helpful points

Location: Cabo Roig

Joined: 13 Jun 2021

Posted: Wed Aug 31, 2022 10:39pm

marydoyle1 wrote on Mon Aug 22, 2022 10:13am:

That sounds like good advice. I've translated the bill but a few things are still puzzling

Did you visit the Iberdrola Office and did the staff there help you to understand what the Gas Price Cap was and why it was added to your bill?  It would be nice to get close out with your issue, as Iberdrola bills have a complicated set of add on charges and it would be useful to get a better understanding of them.  

marydoyle1

Posted: Wed Aug 31, 2022 11:25pm

marydoyle1

Original Poster

Posts: 75

13 helpful points

Location: Cabo Roig

Joined: 19 Feb 2022

Posted: Wed Aug 31, 2022 11:25pm

Troy9431 wrote on Wed Aug 31, 2022 10:39pm:

Did you visit the Iberdrola Office and did the staff there help you to understand what the Gas Price Cap was and why it was added to your bill?  It would be nice to get close out with your issue, as Iberdrola bills have a complicated set of add on charges and it would be useful to get a bett...

...er understanding of them.  

Hi, not due back in Spain for a few weeks so can't give you any feedback yet. Will visit the Iberdrola office as soon as I can and post on this site. I get my bills by email and can log on online too.

Ritas88

Posted: Sun Mar 17, 2024 6:59pm

Posts: 2

Location: Cabo Roig

Joined: 13 Jan 2022

Posted: Sun Mar 17, 2024 6:59pm

I am looking for a small fridge used 

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