An update on my two sons owning an apartment and appalling lack of help from Iberdrola
At the time when their meter readings were high and nobody had been staying there, people said either someone with key was staying there, meter was faulty or someone was hacking in to their electricity.
One of my sons has taken 7 MONTHS to get an answer of sorts.
They have proved that in fact our boys are paying for someone else’s meter in the next block. Although they have photographic evidence that we are paying for the wrong meter Iberdrola are still saying it’s down to our sons paying to get this mess sorted out. Absolutely disgusting. One of our sons is going out there next week and was told although they’ve got all this evidence , someone MAY go to the apartment whilst he’s there for 11 days. They’ve had no help from urbanisation or the President.
So frustrating all you get told is this is Spain.
Anybody got any helpful advice please.