An update on my two sons owning an apartment and appalling lack of help from Iberdrola - General Campoamor discussion - Campoamor forum - Costa Blanca forum in the Alicante province of Spain
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An update on my two sons owning an apartment and appalling lack of help from Iberdrola - Page 2

Flosa

Posted: Mon Jan 30, 2023 2:40am

Posts: 16

1 helpful points

Location: Orihuela Costa

Joined: 13 Jun 2022

Posted: Mon Jan 30, 2023 2:40am

Darcra wrote on Sun Jan 29, 2023 2:46pm:

Thanks for your reply Pauline I will pass it all on to my son. X

Try OCU . ( Spanish consumers organisation ) They should be able to help or to refer you to someone who can. They helped me in the past but l have no more their details but sure that you find their contact on internet. If you contacted them, it would be nice to get their details and the results of course . Good luck

E

Posted: Mon Jan 30, 2023 12:07pm

E

Posts: 33

5 helpful points

Location: Benidorm

Joined: 3 Sep 2020

Posted: Mon Jan 30, 2023 12:07pm

Flosa wrote on Mon Jan 30, 2023 2:40am:

Try OCU . ( Spanish consumers organisation ) They should be able to help or to refer you to someone who can. They helped me in the past but l have no more their details but sure that you find their contact on internet. If you contacted them, it would be nice to get their details and the results o...

...f course . Good luck

You can fill out the OCU in your region form online attach details pics etc 

If you contact iberdola and say the readings dont add up they can send out their technician its about 70 euros   its free if they find a fault   your son must be there in person    when their tech sees he should be the proof needed   

I had a neighbout that changed gas companies a while back and used my cup number by accident  talking to a million departments will get ypu no where i finally got things sorted in a 5 minute face to face appointment      just try and get the ibedola tech appointment with the day your son is around   face to face is the best way as the customer service people cant or wont make decisions    good luck 

paulsav

Posted: Mon Jan 30, 2023 5:46pm

paulsav

Super helpful member

Posts: 1387

1013 helpful points

Location: Villena

Joined: 4 Dec 2015

Posted: Mon Jan 30, 2023 5:46pm

This post that was quoted has been deleted.

Maybe it wouldn't be soooooo boring if it was happening to you. A lot of money has been lost over this situation and we all wish the OP gets it sorted quickly. If you can't add anything constructive don't bother replying. 

Regards 

Pauline 

Darcra

Posted: Mon Jan 30, 2023 5:52pm

Darcra

Original Poster

Posts: 49

27 helpful points

Location: Campoamor

Joined: 24 Jan 2022

Posted: Mon Jan 30, 2023 5:52pm

paulsav wrote on Mon Jan 30, 2023 5:46pm:

Maybe it wouldn't be soooooo boring if it was happening to you. A lot of money has been lost over this situation and we all wish the OP gets it sorted quickly. If you can't add anything constructive don't bother replying. 

Regards 

Pauline 

Well said Pauline, thank you, I did report them as they could have just ignored it, there’s nowt so queer as folk, eh .. x

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