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Dont think Flexicable will be around too long.

Posted: Mon Apr 15, 2019 7:26pm
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Posts: 9

star5 helpful points

Location: Santa Pola

Joined: 31 Mar 2018

We live here for 3 months in the Spring and 2 months in the Autumn. Have had internet from Grabber for ages. They would switch us on when we arrive and closed-end when we went home. They charged only for the months we were here.

Now it's Flexible and they have changed the rules without telling us. I sent an email last week asking them to switch us on yesterday and said I would call at the office to pay today. They demanded I pay a reconnection fee of 25 euros then 25 euros for April May and June. This is half way through April but they charge for a full month. They are going to lose my business. The girl I dealt with today did not give a damn about how they deal with people. She was rude. Chewing gum with an attitude of take it or leave it did not impress me.

Posted: Thu Apr 18, 2019 11:48am

Posts: 6

Location: Gran Alacant

Joined: 4 Feb 2019

Posted: Thu Apr 18, 2019 11:48am

Yea, we've had dealings with her. She's apparently infamous for her rudeness. 

Posted: Wed May 8, 2019 5:17pm

Ufatben

Helpful member

Posts: 94

star51 helpful points

Location: Gran Alacant

Joined: 21 Dec 2018

Posted: Wed May 8, 2019 5:17pm

Who would you use instead please? I have been waiting since 10am for connection which has been arranged for several weeks after they let us down last time. Time now 17:15 and when I ring the say he will still be coming!

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Posted: Wed May 8, 2019 5:35pm

Posts: 6

Location: Gran Alacant

Joined: 4 Feb 2019

Posted: Wed May 8, 2019 5:35pm

Sorry, I've only ever used them. To be honest, they've been really good up to now..... other than the rudeness. I just put that down to an abrupt Spanish manner. 

Posted: Wed May 8, 2019 5:36pm

Posts: 6

Location: Gran Alacant

Joined: 4 Feb 2019

Posted: Wed May 8, 2019 5:36pm

Sorry, I've only ever used them. To be honest, they've been really good up to now..... other than the rudeness. I just put that down to an abrupt Spanish manner. 

Posted: Thu May 9, 2019 9:35am

Gem

Posts: 88

star44 helpful points

Location: Gran Alacant

Joined: 3 Feb 2016

Posted: Thu May 9, 2019 9:35am

For the past fifteen years we have used  GATV they do a package deal and also cut off and put back on for your requirements, they are on Ave. Escandanvia opposite the market. Recommend.

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