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Phone numbers for Hidraqua and Iberdrola.

Posted: Wed May 16, 2018 1:22pm
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Posts: 3

Location: Los Altos

Joined: 16 May 2018

Does anyone have the international phone numbers for Hidraqua and Iberdrola  to speak to them in English and possibly settle an outstanding bill.  Many Thx

Posted: Wed May 16, 2018 3:49pm

Yorkshire Lass

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Posts: 343

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Location: La Marina

Joined: 11 Jan 2017

Posted: Wed May 16, 2018 3:49pm

Hi 

Found this on Iberdrola website:

Languages

From the Iberdrola Customer Telephone we serve you in: Spanish, Basque, Valencian, English, French and German.

The default language is Spanish, but if you require assistance in any of the other available languages, you must state this at the start of the call so that you can be transferred immediately to an agent who will help you in the language you requested.

English calls from Spain 900 322 044  English calls from abroad  (0034)91 649 63 30

Found this on Hidraqua website 

CUSTOMER SERVICE HELPLINE: 900 210 100

Call this number to make enquiries or carry out operations. The hotline is available from Monday to Friday from 8.00 am until 9.00 pm without interruption.

I think you will need to request an English speaker when you call them. 



Posted: Wed May 16, 2018 4:02pm

jimtaylor

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Posts: 5612

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Location: Mudamiento

Joined: 2 Feb 2017

Posted: Wed May 16, 2018 4:02pm

For Iberdrola, the English contact number is here - just prefix it with 0034:

https://www.iberdrola.es/customers/contact/hotlines

You can also email them on:

clientes@iberdrola.es

For Hidraqua, there's an online contact facility:

https://hidraqua.aguasonline.es/en/contacta

You may have a problem with the telephone number field if you haven't got a Spanish SIM card. In that case put in a number you know of, e.g. your bank or solicitor in Spain.

I've seen several non-premium numbers for them, but don't know for sure if any are correct:

965100431, 965138201, 965115418

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Posted: Wed May 16, 2018 4:29pm

Brendan2002

Original Poster

Posts: 3

Location: Los Altos

Joined: 16 May 2018

Posted: Wed May 16, 2018 4:29pm

Many thx to Yorkshire Lass. Great help

Brendan

Posted: Wed May 16, 2018 4:30pm

Brendan2002

Original Poster

Posts: 3

Location: Los Altos

Joined: 16 May 2018

Posted: Wed May 16, 2018 4:30pm

jimtaylor wrote on Wed May 16, 2018 4:02pm:

For Iberdrola, the English contact number is here - just prefix it with 0034:

https://www.iberdrola.es/customers/contact/hotlines

 

Read more...

You can also email them on:

clientes@iberdrola.es

For Hidraqua, there's an online contact facility:

https://hidraqua.aguasonline.es/en/contacta

You may have a problem with the telephone number field if you haven't got a Spanish SIM card. In that case put in a number you know of, e.g. your bank or solicitor in Spain.

I've seen several non-premium numbers for them, but don't know for sure if any are correct:

965100431, 965138201, 965115418

Thx Jim, working on it.

Brendan

Posted: Thu Sep 27, 2018 8:22am

Posts: 78

star47 helpful points

Location: Las Filipinas

Joined: 8 May 2018

Posted: Thu Sep 27, 2018 8:22am

Yorkshire Lass wrote on Wed May 16, 2018 3:49pm:

Hi 

Found this on Iberdrola website:

 

Read more...

Languages

From the Iberdrola Customer Telephone we serve you in: Spanish, Basque, Valencian, English, French and German.

The default language is Spanish, but if you require assistance in any of the other available languages, you must state this at the start of the call so that you can be transferred immediately to an agent who will help you in the language you requested.

English calls from Spain 900 322 044  English calls from abroad  (0034)91 649 63 30

Found this on Hidraqua website 

CUSTOMER SERVICE HELPLINE: 900 210 100

Call this number to make enquiries or carry out operations. The hotline is available from Monday to Friday from 8.00 am until 9.00 pm without interruption.

I think you will need to request an English speaker when you call them. 



Thank you I couldn't find this on their website. That's what I love about this forum you can always find what you need or if its not there their's some one who will know.

Ellie

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