Log book and Eco Sticker

Posted: Thu Sep 1, 2022 3:44pm

6 replies120 views3 members subscribed

Posts: 17

Joined: 8 Oct 2021

Hi

I've run into a problem, I bought a new car at the end of May this year. I'm visiting Barcelona later this month and have been informed I need a current Eco Sticker to be able to drive there.

I went to the Correos to buy one but was informed that my logbook expired on 28th August. I assumed the logbook was always current. [my fault for not checking the paperwork properly] I really don't know what to do next.

Any help or advice appreciated.

Just checked again the logbook is provisional [Autorizacion Provisional De Circulacion]

Thanks

John

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Posted: Thu Sep 1, 2022 4:20pm

killjoy

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Posted: Thu Sep 1, 2022 4:20pm

As I see it, there must be a misunderstanding. A new vehicle is due for insprection (ITV) 4 years after purchase, thren every 2 years. Typing error?

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Posted: Thu Sep 1, 2022 7:02pm

Paolo51

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Posted: Thu Sep 1, 2022 7:02pm

Is the car brand new or used?
Go back to the dealership you bought the car from it may have been sent to them, mine have always been collected from the dealership a few weeks after getting the car.
All my cars have been bought new and the ECO sticker was always supplied with the paperwork when I picked the car up.

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Posted: Thu Sep 1, 2022 9:12pm

John1001

Original Poster

Posts: 17

Location: Orihuela Costa

Joined: 8 Oct 2021

Posted: Thu Sep 1, 2022 9:12pm

Paolo51 wrote on Thu Sep 1, 2022 7:02pm:
Is the car brand new or used?
Go back to the dealership you bought the car from it may have been sent to them, mine have always been collected from the dealership a few weeks after getting the car.
All my cars have been bought new and the ECO sticker was always supplied with the paperwork w...

Read more...

...hen I picked the car up.

Yes, the car is brand new, I bought it from Toyota agents, Medimotors Torrevieja. I've been to see them and was told to go to Correos and they will issue it.

On the back of your reply, I will visit them tomorrow. It's possible they gave me the wrong information.

Thanks

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Posted: Fri Sep 2, 2022 7:02am

Golandrina

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Joined: 24 Mar 2018

Posted: Fri Sep 2, 2022 7:02am

The N332 website may have information to help you as it covers anything to do with driving in Spain for English speaking people. It is run in collaboration with officers of the Guardia Civil and has an English version of the Spanish equivalent of the Highway Code on it.

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Posted: Fri Sep 2, 2022 3:35pm

Paolo51

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Location: Orihuela

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Posted: Fri Sep 2, 2022 3:35pm

John1001 wrote on Thu Sep 1, 2022 9:12pm:
Yes, the car is brand new, I bought it from Toyota agents, Medimotors Torrevieja. I've been to see them and was told to go to Correos and they will issue it.
On the back of your reply, I will visit them tomorrow. It's possible they gave me the wrong information.

Read more...

Thanks

Not a very helpful reply from the dealership and poor customer service, you should have been informed of the process from the outset.

Hope you get it sorted easily or better still the dealerships sorts it out for you.

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Posted: Fri Sep 2, 2022 4:35pm

John1001

Original Poster

Posts: 17

Location: Orihuela Costa

Joined: 8 Oct 2021

Posted: Fri Sep 2, 2022 4:35pm

Paolo51 wrote on Thu Sep 1, 2022 7:02pm:
Is the car brand new or used?
Go back to the dealership you bought the car from it may have been sent to them, mine have always been collected from the dealership a few weeks after getting the car.
All my cars have been bought new and the ECO sticker was always supplied with the paperwork w...

Read more...

...hen I picked the car up.

Thank you Paolo.

I went back to the dealer and as you stated they gave me the necessary documents.

They also apologized as the previous advice given by an inexperienced member of staff was not correct,

Thanks again

John