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Waiting for a knee replacement

Posted: Mon Dec 4, 2023 9:31am
16 replies5 members subscribed
Annie43

Posts: 3

Location: Punta Prima

Joined: 15 Aug 2018

I saw the surgeon in July & he agreed I needed knee replacement surgery. He said if I’d not heard anything by October/ November .I should ask why. ? 
But where do I ask .. the main information area  or elsewhere? 

Sligogent

Posted: Mon Dec 4, 2023 9:47am

Sligogent

Helpful member

Posts: 972

494 helpful points

Location: Torrevieja

Joined: 31 Jan 2021

Posted: Mon Dec 4, 2023 9:47am

Call  your  surgeon  or  visit her/him,  tell them  of  extra  pain  and  more discomfort  you  are  experiencing, Ask  him /Her  to contact  the Consultant/Hospital   to  see if adate   is  been organised 

Best wishes 

Annie43

Posted: Mon Dec 4, 2023 10:35am

Annie43

Original Poster

Posts: 3

Location: Punta Prima

Joined: 15 Aug 2018

Posted: Mon Dec 4, 2023 10:35am

Sligogent wrote on Mon Dec 4, 2023 9:47am:

Call  your  surgeon  or  visit her/him,  tell them  of  extra  pain  and  more discomfort  you  are  experiencing, Ask  him /Her  to contact  the Consultant/Hospital   to  see if adate   is&nb...

...sp; been organised 

Best wishes 

How do I get the number of a surgeon in Torrevieja hospto call him or his secretary… 

Sligogent

Posted: Mon Dec 4, 2023 1:28pm

Sligogent

Helpful member

Posts: 972

494 helpful points

Location: Torrevieja

Joined: 31 Jan 2021

Posted: Mon Dec 4, 2023 1:28pm

Annie43 wrote on Mon Dec 4, 2023 10:35am:

How do I get the number of a surgeon in Torrevieja hospto call him or his secretary… 

You  said  you seen Surgeon  in July,  Have  any   Card details for  them,  or  call  back  to Torrevieja  Hospital  and make  your  way to where you were seen,  There must be Xray  details  at Surgeon  desk  or  some  records  of  your  last  appointment,  it  maybe  difficult  for  you with sore knee, But  saying  nothing  will  not  help  your causes 

Youhoo

Posted: Tue Dec 5, 2023 10:48am

Youhoo

Helpful member

Posts: 275

136 helpful points

Location: Orihuela Costa

Joined: 23 Jun 2018

Posted: Tue Dec 5, 2023 10:48am

Go to main reception near the cafe there’s also a little office to the left but often they don’t speak English in there, so be armed with a letter not translated from google because sometimes it’s totally inappropriate wording 😂been caught with that one 

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Stevec2x

Posted: Tue Dec 5, 2023 11:37am

Stevec2x

Super helpful member

Posts: 1770

1023 helpful points

Location: Playa Flamenca

Joined: 23 Jan 2020

Posted: Tue Dec 5, 2023 11:37am

Hi 

There is an enquiries desk downstairs at Torrevieja hospital i.e. the lowest floor which I think is called floor "-1". There is a lift to get you up/down.

You will need to take a ticket and wait for your number to appear on the TV screens. It might take just a few seconds, or it might take an hour - there's no predicting it in advance.

The staff do generally speak English, but it helps if you yourself speak clearly and not too fast! It will help if you have some paperwork to show them (and be sure to take your SIP card).

Also, if you believe you are already on a waiting list for surgery you should be able to find it here https://www.san.gva.es/es/web/portal-del-paciente/consulta-personalizada 

Cheers 

Steve 

Sheila64

Posted: Tue Dec 5, 2023 1:32pm

Sheila64

Very helpful member

Posts: 768

623 helpful points

Location: Playa Flamenca

Joined: 22 Dec 2015

Posted: Tue Dec 5, 2023 1:32pm

Stevec2x wrote on Tue Dec 5, 2023 11:37am:

Hi 

There is an enquiries desk downstairs at Torrevieja hospital i.e. the lowest floor which I think is called floor "-1". There is a lift to get you up/down.

You will need to take a ticket and wait for your number to appear on the TV screens. It might take just a few seconds, or it might take an hour - there's no predicting it in advance.

The staff do generally speak English, but it helps if you yourself speak clearly and not too fast! It will help if you have some paperwork to show them (and be sure to take your SIP card).

Also, if you believe you are already on a waiting list for surgery you should be able to find it here https://www.san.gva.es/es/web/portal-del-paciente/consulta-personalizada 

Cheers 

Steve 

Hi Steve,

As I am waiting for cataract operations, I tried the link. However, it is not accepting my date of birth or card issue date. The only difference that I can see is that the card shown as an example is red and white, mine is green and white, issued in 2016. Any idea what the problem could be?

Stevec2x

Posted: Tue Dec 5, 2023 3:19pm

Stevec2x

Super helpful member

Posts: 1770

1023 helpful points

Location: Playa Flamenca

Joined: 23 Jan 2020

Posted: Tue Dec 5, 2023 3:19pm

Sheila64 wrote on Tue Dec 5, 2023 1:32pm:

Hi Steve,

As I am waiting for cataract operations, I tried the link. However, it is not accepting my date of birth or card issue date. The only difference that I can see is that the card shown as an example is red and white, mine is green and white, issued in 2016. Any idea what the problem could be?

Hi Sheila

My card is the red version, so I can't comment on the green one.

The page is a bit odd. In the year field it wants the complete year not just the last two digits (contrary to what appears on the SIP card).

And don't forget to enter the random characters in the final box.

In my case it comes up with a message saying I am not on any waiting list and a box saying "inicio" to start again.

Hope this helps!

Steve

Sheila64

Posted: Tue Dec 5, 2023 3:22pm

Sheila64

Very helpful member

Posts: 768

623 helpful points

Location: Playa Flamenca

Joined: 22 Dec 2015

Posted: Tue Dec 5, 2023 3:22pm

Stevec2x wrote on Tue Dec 5, 2023 3:19pm:

Hi Sheila

My card is the red version, so I can't comment on the green one.

The page is a bit odd. In the year field it wants the complete year not just the last two digits (contrary to what appears on the SIP card).

And don't forget to enter the random characters in the final box.

In my case it comes up with a message saying I am not on any waiting list and a box saying "inicio" to start again.

Hope this helps!

Steve

Thanks Steve. I did put in the complete year in DOB, but just 04/16 for issue. I’ll try 2016 👍

marcliff

Posted: Tue Dec 5, 2023 3:26pm

marcliff

Super helpful member

Posts: 1355

1606 helpful points

Location: Rojales

Joined: 5 Jan 2023

Posted: Tue Dec 5, 2023 3:26pm

Makes no difference on the card colour. My wife's is red and mine is green but both work.

And you must put the date (especially the year) in the correct format. On my green one it is 4 numbers for the date of birth (as in 1960) but only two numbers for the issue date (as in 12). 

You also have to enter the day and month in 2 figure format so if 9 Jan 1960 then it goes in as 09 01 1960. The issue date is 2 figs for both as in 03 15 for March 2015.

As said, you have to put the random letters in the box and then see if the phone number is correct. You will then get an SMS number on your phone to enter.

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