Posted: Tue Aug 2, 2022 8:45am
We are with Línea Directa (Direct Line).
They say you only find out how good an insurance company is, when you need to claim. I had a bump on a roundabout recently. This was our first time of using them since we took out our policy a few years ago. I have to say, they were brilliant. Excellent English, easy and straightforward to claim - all done in one phone call. They arranged the garage for repair and a courtesy car for us .. they even paid for a taxi for us to collect it, as there wasn’t a nearby rental company. Our policy is TPF&T, but we had a nice surprise that included the first claim of the year as fully comp, so we got our scrapes repaired. Definitely worth a look.