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Parcel from Amazon

Posted: Wed Feb 19, 2020 8:20pm
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AD

Posts: 32

star8 helpful points

Location: La Zenia

Joined: 12 Jun 2018

I’m experiencing a problem with a parcel from amazon, they are using a courier Suer. for some unknown reason Suer have changed my address from Playa Flamenca to Campoamor, the number and first line of the address is still the same, Amazon can’t understand why the change of address.

Update from earlier ..  Iv been on live chat to Seur and they now have my correct address, no explanation as to why the address was changed


the point of my post is 

If you don’t receive your parcel close to delivery date check your address is correct  

Posted: Thu Feb 20, 2020 10:53am

dinnerout

Legendary helpful member

Posts: 2198

star2447 helpful points

Location: Beniarbeig

Joined: 18 Sep 2015

Posted: Thu Feb 20, 2020 10:53am

I recently started a thread about SEUR.

They're appalling.

Posted: Thu Feb 20, 2020 11:07am

petenorc58

Posts: 31

star26 helpful points

Location: Playa Flamenca

Joined: 30 Jul 2017

Posted: Thu Feb 20, 2020 11:07am

dinnerout wrote on Thu Feb 20, 2020 10:53am:

I recently started a thread about SEUR.

They're appalling.

Sorry,   but cant fault there service here in Playa Flamenca,  deliver up to 7PM , always get an email telling me the status etc 

Posted: Thu Feb 20, 2020 11:27am

AD

Original Poster

Posts: 32

star8 helpful points

Location: La Zenia

Joined: 12 Jun 2018

Posted: Thu Feb 20, 2020 11:27am

dinnerout wrote on Thu Feb 20, 2020 10:53am:

I recently started a thread about SEUR.

They're appalling.

Iv just had an update again, and even though I gave Seur my full address last night on chat.  guess what. It’s on its way to Campoamor again

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Posted: Thu Feb 20, 2020 2:48pm

Pix Elated

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Posts: 1221

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Location: Villamartin

Joined: 13 Apr 2018

Posted: Thu Feb 20, 2020 2:48pm

petenorc58 wrote on Thu Feb 20, 2020 11:07am:

Sorry,   but cant fault there service here in Playa Flamenca,  deliver up to 7PM , always get an email telling me the status etc 

Same here in Montegolf, can't fault service we have always received our parcel on day and date specified.

The only draw back in our road there are 2 number 20's one in Fase 2 and ours in Fase 9, but they always call if they are having problems.

Posted: Fri Feb 21, 2020 2:26pm

Richard080943

Helpful member

Posts: 751

star427 helpful points

Location: La Marina

Joined: 21 Jul 2018

Posted: Fri Feb 21, 2020 2:26pm

My experience with Seur is that if they can´t find you they steal the parcel!!   The worst company on the planet!

Richard

Posted: Mon Feb 24, 2020 9:12pm

AD

Original Poster

Posts: 32

star8 helpful points

Location: La Zenia

Joined: 12 Jun 2018

Posted: Mon Feb 24, 2020 9:12pm

Richard080943 wrote on Fri Feb 21, 2020 2:26pm:

My experience with Seur is that if they can´t find you they steal the parcel!!   The worst company on the planet!

Richard

Thanks all,finally picked up parcel from pick up pint today 

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