TOLDOS CORONA - Off topic - Punta Prima forum - Costa Blanca forum in the Alicante province of Spain
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TOLDOS CORONA

Posted: Wed Dec 21, 2022 6:33pm
2 replies329 views3 members subscribed
helltogo666

Posts: 59

19 helpful points

Location: Punta Prima

Joined: 9 May 2017

so i got the above named company in to fit mosquito nets at all windows - they came in sept 2021, measured and informed me that they would send another guy to double check the said measurements- which duly happened. I laid half down (cost was just short of 1000 euros) and they came in feb 2022 to fit the nets. first problem - they had measured wrong for a set of patio windows - so they had to reorder. The gaffer asked that I pay the balance which I unpolitely told him NO. so they came back months later and job done. or so I thought. within a few weeks the nets in the lounge fell off - give them their due, after another unpolite phone call they came back to rectify the mistake. New rails were installed and again all seemed well. then within 2 weeks off they came again - and i was due to fly back to the uk. despite leaving messages(which I have recorded) and phone calls - did this company come to rectify the problem - NO.. did i get my money back via my bank - you bet I did. Now i didnt pay via a credit card(which would have covered me under sec. 75, i paid on a debit card but once my bank saw all the recorded messsages and phone calls - I was reimbursed. This same company came to measure up for electric shutters - will i be using them again. a defo NO NO. would i recommend them NO NO NO

StevieK

Posted: Sun Dec 25, 2022 10:27pm

Posts: 10

7 helpful points

Location: Algorfa

Joined: 5 Aug 2019

Posted: Sun Dec 25, 2022 10:27pm

I have also used Toldos Corona on four different occasions and your experience is certainly not what I have experienced. They were excellent

helltogo666

Posted: Mon Dec 26, 2022 7:59am

helltogo666

Original Poster

Posts: 59

19 helpful points

Location: Punta Prima

Joined: 9 May 2017

Posted: Mon Dec 26, 2022 7:59am

StevieK wrote on Sun Dec 25, 2022 10:27pm:

I have also used Toldos Corona on four different occasions and your experience is certainly not what I have experienced. They were excellent

their awnings are good - but what i purchased - their sales and after sales service was appalling - if it had been up to scratch then i wouldnt have got my money back

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Jennifer Cunningham Insurances SL
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interior building work
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