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Customer Complaints

Posted: Mon Sep 25, 2023 9:18am

2 replies3 members subscribed

leon59

Posts: 17

3 helpful points

Location: San Miguel de Salinas

Joined: 17 Mar 2020

Can anyone tell me where the customer complaints office is on Orihuela Costa.I have an official complaints form from Leroy Merlin.

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Posted: Mon Sep 25, 2023 9:23am

Martyn1986

Very helpful member

Posts: 1282

902 helpful points

Location: Villajoyosa

Joined: 23 Aug 2020

Posted: Mon Sep 25, 2023 9:23am

Just out of curiosity what happened at Leroy Merlín? I wrote a brilliant recommendation about them in here last year

Posted: Mon Sep 25, 2023 10:10am

Kimmy11

Legendary helpful member

Posts: 6872

12569 helpful points

Location: Formentera Del Segura

Joined: 8 Aug 2017

Posted: Mon Sep 25, 2023 10:10am

Hi leon59,

You need to take the completed form to the OMIC (Oficina Municipal de Información al Consumidor) Consumers' Office in the Orihuela Costa town hall, located in Playa Flamenca Urbanization - leave the N332 at the Playa Flamenca slip road onto Calle José Maria Sicilia and it's on the left facing the N332. The address is Ayuntamiento de Orihuela Costa, Plaza del Oriol, 1, N/332, 03189 Orihuela, tel: +34 966 760 000. It opens from Monday to Friday, 08:30 to 14:00.

Here's some information about the procedure:

https://www.orihuela.es/?s=Hojas+de+Reclamaciones#

Kind regards,

Kim