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Private health insurance

Posted: Wed Jan 31, 2024 5:00pm
15 replies4 members subscribed
Annafj

Posts: 35

5 helpful points

Joined: 15 Apr 2023

In November I finally received my S1 HEALTH INSURANCE, and asked my private one- Sanitas to cancel my membership. They refused and asked me to pay my private health insurance until 01/03/24. It is not a small amount   and I continued to talk about it, no results. A few days ago I finally canceled my Sabadel banking and took  Santander, took DD and left unpaid Sanitas. Has anybody advice, idea?

Darro

Posted: Wed Jan 31, 2024 7:17pm

Darro

Super helpful member

Posts: 1492

1306 helpful points

Location: Catral

Joined: 8 Sep 2021

Posted: Wed Jan 31, 2024 7:17pm

Such policies are normally non cancellable during their term and will say so in the contract.

If you stopped the DD expect a response which will quickly escalate to legal action if necessary.

Sooner or later you will pay, sooner will be considerably cheaper.

Martyn1986

Posted: Wed Jan 31, 2024 7:26pm

Martyn1986

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Posts: 1273

892 helpful points

Location: Villajoyosa

Joined: 23 Aug 2020

Posted: Wed Jan 31, 2024 7:26pm

Darro wrote on Wed Jan 31, 2024 7:17pm:

Such policies are normally non cancellable during their term and will say so in the contract.

If you stopped the DD expect a response which will quickly escalate to legal action if necessary.

Sooner or later you will pay, sooner will be considerably cheaper.

Unfortunately this is 100% true. One way or another they will get your money. Best advice just pay them and never use them again, if they ever call you asking you to return as a customer tell them exactly what happened and they might then give you the money back as an incentive to return, we had that experience with other companies 

Annafj

Posted: Wed Jan 31, 2024 7:42pm

Annafj

Original Poster

Posts: 35

5 helpful points

Joined: 15 Apr 2023

Posted: Wed Jan 31, 2024 7:42pm

Martyn1986 wrote on Wed Jan 31, 2024 7:26pm:

Unfortunately this is 100% true. One way or another they will get your money. Best advice just pay them and never use them again, if they ever call you asking you to return as a customer tell them exactly what happened and they might then give you the money back as an incentive to return, we had ...

...that experience with other companies 

Thank you very much for advise. Yes, I'll pay them to avoid any future  problems.

John123456

Posted: Wed Jan 31, 2024 8:48pm

John123456

Super helpful member

Posts: 1464

1065 helpful points

Location: Benidorm

Joined: 27 Feb 2021

Posted: Wed Jan 31, 2024 8:48pm

You must provide the insurance company with a minimum of 3 months notice. Please read the small print in your policy. Sanitas will pursue you for the payment and take legal action if necessary.

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Gran Alacant Insurances

Posted: Thu Feb 8, 2024 1:51pm

Gran Alacant Insurances

Helpful member

Posts: 265

171 helpful points

Location: Gran Alacant

Joined: 19 Jul 2016

Posted: Thu Feb 8, 2024 1:51pm

John123456 wrote on Wed Jan 31, 2024 8:48pm:

You must provide the insurance company with a minimum of 3 months notice. Please read the small print in your policy. Sanitas will pursue you for the payment and take legal action if necessary.

Hello, if you allow us a small clarification, for the cancellation of the insurance or for the communication of the opposition to its renewal, in its Article 22 Law 50/1980 Insurance Contract Law requires the policyholder to notify her/his wish by recorded postal letter to the insurance provider with a period of at least ONE MONTH prior to the conclusion of the current insurance period.

Since insurance companies and/or banks rarely acknowledge receipt of the cancellation, it is also advisable to cancel the direct debit.

Regards

Gran Alacant Insurances



Find out more about Gran Alacant Insurances - a paid advertiser on this website.

Annafj

Posted: Thu Feb 8, 2024 3:19pm

Annafj

Original Poster

Posts: 35

5 helpful points

Joined: 15 Apr 2023

Posted: Thu Feb 8, 2024 3:19pm

how unfair: I did cancel 3 months earlier, hey did not accept. Then Sabadel bank did not want to cancel that dd so I paid even for January! After all I simply canceled my bank account and opened with Santander. Thank you for the information

John123456

Posted: Fri Feb 9, 2024 9:22am

John123456

Super helpful member

Posts: 1464

1065 helpful points

Location: Benidorm

Joined: 27 Feb 2021

Posted: Fri Feb 9, 2024 9:22am

Gran Alacant Insurances wrote on Thu Feb 8, 2024 1:51pm:

Hello, if you allow us a small clarification, for the cancellation of the insurance or for the communication of the opposition to its renewal, in its Article 22 Law 50/1980 Insurance Contract Law requires the policyholder to notify her/his wish by recorded postal letter to the insurance provider ...

...with a period of at least ONE MONTH prior to the conclusion of the current insurance period.

Since insurance companies and/or banks rarely acknowledge receipt of the cancellation, it is also advisable to cancel the direct debit.

Regards

Gran Alacant Insurances


Interesting, I was advised by DKV insurance that the minimum cancellation period is 3 months? 

Gran Alacant Insurances

Posted: Fri Feb 9, 2024 10:35am

Gran Alacant Insurances

Helpful member

Posts: 265

171 helpful points

Location: Gran Alacant

Joined: 19 Jul 2016

Posted: Fri Feb 9, 2024 10:35am

John123456 wrote on Fri Feb 9, 2024 9:22am:

Interesting, I was advised by DKV insurance that the minimum cancellation period is 3 months? 

Since 1st January 2016, the cancellation deadline has been set at one month, since previously it was mandatory to communicate the withdrawal two months before the end of the contract. This is reflected in article 22 of the Insurance Contract Law: “the parties may oppose the extension of the contract by means of written notification to the other party, made at least one month in advance of the conclusion.” of the current insurance period when the person who opposes the extension is the policyholder.

This is a legal obligation for all insurance companies in Spain, also in the case of DKV as indicated in their FAQ 

https://dkvofertas.es/preguntas-frecuentes/renovacion-y-cancelacion/

Insurance companies, on the other hand, must communicate the renewal to the insured two months in advance of any modification that takes place in the policy before it is applied, such as, for example, a price increase, change in coverage, etc. . Thus, the insured has two months from the time he is notified of the change in his insurance to decide if she/he accepts the new conditions or if, on the contrary, prefers to cancel the contract.



Find out more about Gran Alacant Insurances - a paid advertiser on this website.

John123456

Posted: Fri Feb 9, 2024 12:48pm

John123456

Super helpful member

Posts: 1464

1065 helpful points

Location: Benidorm

Joined: 27 Feb 2021

Posted: Fri Feb 9, 2024 12:48pm

Gran Alacant Insurances wrote on Fri Feb 9, 2024 10:35am:

Since 1st January 2016, the cancellation deadline has been set at one month, since previously it was mandatory to communicate the withdrawal two months before the end of the contract. This is reflected in article 22 of the Insurance Contract Law: “the parties may oppose the extension of the con...

...tract by means of written notification to the other party, made at least one month in advance of the conclusion.” of the current insurance period when the person who opposes the extension is the policyholder.

This is a legal obligation for all insurance companies in Spain, also in the case of DKV as indicated in their FAQ 

https://dkvofertas.es/preguntas-frecuentes/renovacion-y-cancelacion/

Insurance companies, on the other hand, must communicate the renewal to the insured two months in advance of any modification that takes place in the policy before it is applied, such as, for example, a price increase, change in coverage, etc. . Thus, the insured has two months from the time he is notified of the change in his insurance to decide if she/he accepts the new conditions or if, on the contrary, prefers to cancel the contract.


Excellent information. Thank you so much. Have a great day.

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