Hi ,
My bought a pair or trousers off the internet company, arrived a month later at least 5 times too small,
Original costs approx 34€ , they won’t refund money, have offered a €10 voucher, or €7 refund , rejected both.
Bank won’t do a chargeback
Anybody have any ideas how to proceed
thanks
Posted: Fri Jun 4, 2021 9:07pm
Super helpful member
How about exchanging for the correct size?
robwatson2 wrote on Fri Jun 4, 2021 8:26pm:
Hi ,
My bought a pair or trousers off the internet company, arrived a month later at least 5 times too small,
Read more...
Original costs approx 34€ , they won’t refund money, have offered a €10 voucher, or €7 refund , rejected both.
Bank won’t do a chargeback
Anybody have any ideas how to proceed
thanks
My OH had a similar problem with some t-shirt. Far to small.
Didn't think it was worth the hassle of sending them back!! Lost €25
Steve
Posted: Fri Jun 4, 2021 9:15pm
killjoy wrote on Fri Jun 4, 2021 9:07pm:
How about exchanging for the correct size?
Yes that is an option, but postage back to seller is approx €17 which we have to pay,
robwatson2 wrote on Fri Jun 4, 2021 9:15pm:
Yes that is an option, but postage back to seller is approx €17 which we have to pay,
Obviously it's too late for you now but in future I would advise you to use PayPal, at least then you have a chance if claiming your money back including postage if you return goods.
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Posted: Sat Jun 5, 2021 10:34am
Super helpful member
Just FYI... My missus returned hair tongs to Amazon a few months ago - it was easy and free. Amazon may have a different policy for clothing though.
Cheers
Steve
Posted: Sat Jun 5, 2021 10:54am
Helpful member
Ì bought a folding table that we could bring for a picnic from Amazon . It cost 40 euro. Ì got a message from Amazon asking if I was happy with my purchase. I never received the table. Ì tried to contact them but couldn't. They do what they like and the customer is nobody. I'll never touch Amazon again. Or was it the postal service somewhere " misplaced " it. I've heard it said that sometimes when you think you are getting a bargain you might end up paying twice. That's me.
tebo53 wrote on Fri Jun 4, 2021 9:15pm:
My OH had a similar problem with some t-shirt. Far to small.
Didn't think it was worth the hassle of sending them back!! Lost €25
Read more...
Steve
My OH bought her t-shirts from another outlet called "Light in the box" so that's one to stay clear of!!!
In defence of Amazon, I've always been happy with the service.
Steve
Posted: Sat Jun 5, 2021 11:52am
Super helpful member
When people in Spain say "Amazon" they often mean Amazon.co.uk. I've never had a problem with Amazon.es
Ordering from the UK can be problematic now!
Cheers
Steve
Posted: Sat Jun 5, 2021 11:59am
Stevec2x wrote on Sat Jun 5, 2021 10:34am:
Just FYI... My missus returned hair tongs to Amazon a few months ago - it was easy and free. Amazon may have a different policy for clothing though.
Cheers
Read more...
Steve
This was not an Amazon purc
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