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matelotmax wrote on Mon Feb 21, 2022 3:48pm:
Hello Kim
And first off thank you very much for such a lucid and illustrative message ;-)
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In response to your message, might offer my insights [this is not to contradict you, because I don't think I can contradict or argue with such a logical and FACTUAL response];
1. TorFx might not have an office in Spain [butit does have one within the EU], but that doesn't mean that they don't do business in Spain.
I have been using TorFx, without incident for the past three years including transfers of 6 figures plus to purchase my property and regular 5 figure transfer for major projects on that property. No incidents occurred. The latest transfer was October last year, again without incident. Funds moved swiftly and smoothly from UK to EU[Spain] without hindrance. However, TorFx have advised me that they have had problems with Banco Sabadell for "over 6 months" and always "when returning funds to UK". NEVER when sending funds from the same account TO Spain. I believe that the expression is you cannot have your cake and eat it. IF the account is tainted as "Fraudulent" in EITHER direction then it is reprehensible for any institution aware of this fact to continue financial commerce with the accused institution. SO - either the account is "Fraudulent" as alleged and Banco Sabadell are actively - with foreknowledge - participating with that account, then Banco Sabadell are guilty of "conspiracy to commit international fraud". Or the account is not fraudulent and Banco Sabadell have either gone off the rails [I had a similar incident some years ago with HSBC attempting to corner the market for my international money transfers, and they froze my accounts, insisting that I MUST attend my local branch in UK - at the time I was on Operational Tour with the UK Military in the Gulf - I sorted HSBC very swiftly!] and are either through inertia/inefficiency blocking the transfer due to unsubstantiated allegations.
Either way, it is the DUTY of Banco Sabadell to report such suspicions, for the investigation of money laundering and anti-terrorism. To that end I have asked repeatedly for BS to show proof that I may pass on to the authorities or show proof that they are already in contact with the authorities. BS have stonewalled me at every attempt.
2. "Once amounts get over $10,000, anti-money laundering and anti-terrorism regulations can mean banks (the ones at each end of the transaction)". The amount requested to be transferred was not above $10,000 or even above Euro 10,000, [which is significantly less]. This was done deliberately due to the regulations you point out and of which I was fully aware.
So, we come back to the fundamental question of why was the account highlighted as a "Fraudulent account" and because of the seriousness of that allegation which [if any] anti-money laundering, anti-terrorism authorities have been contacted.
Just to put things into perspective. I gave been chasing this with Banco Sabadell for over 2 months - constant stonewalling despite my copying in ALL my correspondence to there complaints dept, their legal dept, my branch and the originator of the allegation at Santa Pola. Yesterday, [SUNDAY] I contacted the Bank of England department responsibile for anti-money laundering, anti-terrorism, fraudulent activity etc & WITHIN 24 I have received definite guidance "due to the seriousness of your complaint" - not my words, the words of the Bank of England!
I will keep pursuing this because I hate being pushed from pillar to post and being ignored with a genuine complaint, and as I believe, I am not alone in this.
Regards
Max
Do you make your complaints in capital letters too? Could explain a lot...
