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Computer help needed!

Posted: Mon Aug 31, 2020 3:32am
13 replies189 views7 members subscribed
Amanda99

Posts: 15

1 helpful points

Location: Catral

Joined: 16 Jul 2020

Hi

We have recently bought a new printer, but despite hours spent trying to get it up and running we have failed...... does anyone know of a company/person who could come and help us with it?  I live in Catral.

Thanks.

killjoy

Posted: Mon Aug 31, 2020 9:07am

killjoy

Very helpful member

Posts: 1136

657 helpful points

Location: Orihuela Costa

Joined: 4 Nov 2017

Posted: Mon Aug 31, 2020 9:07am

Depending on your OS and printer model you need special software called "driver(s)" usually supplied with the printer by the manufacturer. Or go to the manufacturer's website and look under "downloads" or "support" for adequate driver(s). Some printers will not work (any more) under W 10 after an update. It's worthwhile considering switching to a Linux based OS.

Amanda99

Posted: Mon Aug 31, 2020 9:16am

Amanda99

Original Poster

Posts: 15

1 helpful points

Location: Catral

Joined: 16 Jul 2020

Posted: Mon Aug 31, 2020 9:16am

Thank you we have tried downloading the drivers with no success unfortunately.....

jimtaylor

Posted: Mon Aug 31, 2020 9:25am

jimtaylor

Legendary helpful member

Posts: 5716

8607 helpful points

Location: Mudamiento

Joined: 2 Feb 2017

Posted: Mon Aug 31, 2020 9:25am

Amanda99 wrote on Mon Aug 31, 2020 9:16am:

Thank you we have tried downloading the drivers with no success unfortunately.....

You might get better help if you tell us the operating system on your computer, and the make and model of the printer.

w1ll3tt

Posted: Sun Sep 6, 2020 11:28am

Posts: 14

10 helpful points

Location: Catral

Joined: 18 Sep 2019

Posted: Sun Sep 6, 2020 11:28am

Hi If you install team viewer (search google) remove any files with passwords or bank details.. I could help you remotely.. I have a villa in catral but based in uk.. you would be able to watch what I'm doing and you have control who you allow remote access.. what the make and model of the printer and what windows version are you running? I work in IT installing software for banks, police etc..  I'll do this for you during the week.. email [email protected] for free.. I do for my mum the same way

randzalzala

Posted: Thu Oct 8, 2020 11:46am

Posts: 115

3 helpful points

Location: Orihuela Costa

Joined: 28 Nov 2016

Posted: Thu Oct 8, 2020 11:46am

I have a very large video ( 2hr 30min, continuous)on my iPhone which would like to email to family. Compressed the video but still can’t send it. Can someone help with this issue please. Thank you 

w1ll3tt

Posted: Thu Oct 8, 2020 12:39pm

Posts: 14

10 helpful points

Location: Catral

Joined: 18 Sep 2019

Posted: Thu Oct 8, 2020 12:39pm

Goto https://www.dropbox.com/en_GB/basic create an account.. Load your video

You can then share it with your family who will also need an account.

Stevec61

Posted: Thu Oct 8, 2020 12:42pm

Stevec61

Helpful member

Posts: 583

489 helpful points

Location: Playa Flamenca

Joined: 3 Jan 2016

Posted: Thu Oct 8, 2020 12:42pm

w1ll3tt wrote on Thu Oct 8, 2020 12:39pm:

Goto https://www.dropbox.com/en_GB/basic create an account.. Load your video

You can then share it with your family who will also need an account.

You can also do the shame sharing procedure by using Onedrive too

randzalzala

Posted: Thu Oct 8, 2020 1:13pm

Posts: 115

3 helpful points

Location: Orihuela Costa

Joined: 28 Nov 2016

Posted: Thu Oct 8, 2020 1:13pm

w1ll3tt wrote on Thu Oct 8, 2020 12:39pm:

Goto https://www.dropbox.com/en_GB/basic create an account.. Load your video

You can then share it with your family who will also need an account.

Did that, it says file too big and not enough space 😒

w1ll3tt

Posted: Thu Oct 8, 2020 3:46pm

Posts: 14

10 helpful points

Location: Catral

Joined: 18 Sep 2019

Posted: Thu Oct 8, 2020 3:46pm

randzalzala wrote on Thu Oct 8, 2020 1:13pm:

Did that, it says file too big and not enough space 😒

Okay I use these applications to manipulate my video files

https://www.4kdownload.com/

4k video downloader allows you to download video's off youtube (music for me).. Very efficient.

They also do conversion of 4k files which might help.

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