David's coaches , Last year due to my husband being diagnosed with a illness we had to cancel our trips with them , I can't praise the company enough we were offered a refund I declined and we had some lovely trips with them as he recovered , This company prides itself on customer service I feel perhaps they wil need a little time to readdress the current situation,
Posted: Thu Apr 23, 2020 12:32pm
Lister wrote on Thu Apr 23, 2020 5:28am:
David's coaches , Last year due to my husband being diagnosed with a illness we had to cancel our trips with them , I can't praise the company enough we were offered a refund I declined and we had some lovely trip...
Read more...
...s with them as he recovered , This company prides itself on customer service I feel perhaps they wil need a little time to readdress the current situation,
Hi.I like to say thank you to David's Coaches for refund that send to my bank.Roma49
Roma49 wrote on Thu Apr 23, 2020 12:32pm:
Hi.I like to say thank you to David's Coaches for refund that send to my bank.Roma49
Glad it has been sorted and thanks for updating the Forum.
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Update copied from email received from David's Coachtrips.
CORONAVIRUS UPDATE
As you are aware lockdown has been extended until 9th May. We have cancelled all
trips up to, and including that date, and are working through contacting you all.
Beyond that we have no idea what will happen. We will work through our trips in order
depending on the advice from the Government. Please be patient as we do this. We know nothing
about June or going into Summer/Autumn.
As we are still in lockdown we are working only by email at
Unfortunately we can only follow the Spanish guidelines.
We do not operate under anything that is happening in the UK including flight
cancellations. Once we are allowed to, and we have taken all necessary steps to
ensure our customer safety, we will travel.
We will keep you updated on situations regarding concerts as we receive it.
STAY SAFE!!
Further update
STING CONCERT UPDATE
PLEASE NOTE WE HAVE NO UPDATE REGARDING MADNESS/IL DIVO ETC
WE WILL BE IN TOUCH AS UPDATES ARE PROVIDED
I regret to inform that due to the current pandemic the Sting concert has been
postponed until 28July 2021.
If you can transfer to that date please email me and I will transfer the
booking.
If you wish to keep a credit for future travel I can process that now also.
If you wish a refund you will need to wait until we have received the money
back from the promoters. I imagine this will be after lockdown and we will be
in touch.
At the moment I only need a reply if you wish to transfer to next year or are
happy to accept a credit.
If you have anything else booked with us please wait until we contact
you.
John56 wrote on Fri Apr 24, 2020 1:13pm:
Update copied from email received from David's Coachtrips.
CORONAVIRUS UPDATE
Read more...
As you are aware lockdown has been extended until 9th May. We have cancelled all
trips up to, and including that date, and are working through contacting you all.
Beyond that we have no idea what will happen. We will work through our trips in order
depending on the advice from the Government. Please be patient as we do this. We know nothing
about June or going into Summer/Autumn.
As we are still in lockdown we are working only by email at
Unfortunately we can only follow the Spanish guidelines.
We do not operate under anything that is happening in the UK including flight
cancellations. Once we are allowed to, and we have taken all necessary steps to
ensure our customer safety, we will travel.
We will keep you updated on situations regarding concerts as we receive it.
STAY SAFE!!
Thanks John,
I still think answering the phone on a " Please leave a message and we will call you back " system would be much more reassuring to the customers who prefer to speak to someone in person.
LeckyLes
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