We have been banking with Sabadell now for 3years and the last 3 mths we have had 20 euro coming out for maintenance fees,we have both our pension goin in and all our direct debits ,I've tried contacting them but all I get is virtual assistants.
Posted: Wed Dec 28, 2022 5:48pm
Legendary helpful member
Hi Audrey,
Sabadell has changed its rules (again). As a Spanish resident, I now pay €20 per quarter, increased from €15. Like several other members on here, my branch told me that I should have received a letter from them in April this year, giving advance warning of the change - and like several other members on here, I didn't! I challenged this at my branch, but it was explained to me that now you have to pay a direct pension payment of minimum €700 per month into your Sabadell account, plus buy 2 other insurance or investment products, to qualify for free banking.
Kind regards,
Kim
Kimmy11 wrote on Wed Dec 28, 2022 5:48pm:
Hi Audrey,
Sabadell has changed its rules (again). As a Spanish resident, I now pay €20 per quarter, increased from €15. Like several other members on here, my branch told me that I should have received a letter from them in April this year, giving advance warning of the change - a...
Read more...
...nd like several other members on here, I didn't! I challenged this at my branch, but it was explained to me that now you have to pay a direct pension payment of minimum €700 per month into your Sabadell account, plus buy 2 other insurance or investment products, to qualify for free banking.
Kind regards,
Kim
Hi,
We have both been full residents for 8 years.
Both my wife and i have our UK government pension paid directly into Sabadell, she has some disability payments paid directly into Sabadell and I have two private pensions paid directly into Sabadell.
I don't have any other Sabadell products whatsoever (insurance etc).
I haven't paid any banking fees for around 2 years after they wrote to me and said that because I have reached the income levels paid directly into Sabadell I would no longer be required to pay bank maintenance fees.
Steve
Posted: Wed Dec 28, 2022 9:05pm
Kimmy11 wrote on Wed Dec 28, 2022 5:48pm:
Hi Audrey,
Sabadell has changed its rules (again). As a Spanish resident, I now pay €20 per quarter, increased from €15. Like several other members on here, my branch told me that I should have received a letter from them in April this year, giving advance warning of the change - a...
Read more...
...nd like several other members on here, I didn't! I challenged this at my branch, but it was explained to me that now you have to pay a direct pension payment of minimum €700 per month into your Sabadell account, plus buy 2 other insurance or investment products, to qualify for free banking.
Kind regards,
Kim
Thankyou I never received a letter at all but we have more than 700 goin in bank but didn't want there insurance ,I think it's s disgrace they wouldn't help me solve this either,think ile change bank but don't know to which one .
Audrey 01 wrote on Wed Dec 28, 2022 9:05pm:
Thankyou I never received a letter at all but we have more than 700 goin in bank but didn't want there insurance ,I think it's s disgrace they wouldn't help me solve this either,think ile change bank but don't know to which one .
Hi,
A lot of forum members have closed their Sabadell accounts and opened a free account with "Wise" online banking. You can pay all your direct debits from their accounts.
Look here:
Steve
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Posted: Wed Dec 28, 2022 11:53pm
Legendary helpful member
tebo53 wrote on Wed Dec 28, 2022 6:35pm:
Hi,
We have both been full residents for 8 years.
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Both my wife and i have our UK government pension paid directly into Sabadell, she has some disability payments paid directly into Sabadell and I have two private pensions paid directly into Sabadell.
I don't have any other Sabadell products whatsoever (insurance etc).
I haven't paid any banking fees for around 2 years after they wrote to me and said that because I have reached the income levels paid directly into Sabadell I would no longer be required to pay bank maintenance fees.
Steve
Hi Steve,
I transfer around €2,000 per month into Sabadell, but was told by our branch that because the money isn't paid direct by my husband's pension provider, we don't qualify for free banking. The only way around it is to have ALL his pension paid direct, but I don't want the surplus accumulating in Sabadell, earning diddly-squat.
If Audrey is non-resident, I too would highly recommend she switches to Wise.
Kind regards,
Kim
Posted: Thu Dec 29, 2022 8:44am
Kimmy11 wrote on Wed Dec 28, 2022 11:53pm:
Hi Steve,
I transfer around €2,000 per month into Sabadell, but was told by our branch that because the money isn't paid direct by my husband's pension provider, we don't qualify for free banking. The only way around it is to have ALL his pension paid direct, but I don't want the surplus accumulati...
Read more...
...ng in Sabadell, earning diddly-squat.
If Audrey is non-resident, I too would highly recommend she switches to Wise.
Kind regards,
Kim
We are residents for 3years now and both our pensions about euro 1,500 goes direct into bank every month all our direct debits are paid with them as well so don't know what else to do thankyou
Posted: Thu Dec 29, 2022 12:58pm
Legendary helpful member
Hi Audrey,
Sounds like you're in the same position as us. We also have all our direct debits going through Sabadell, but my branch told me that we need to buy two other products from them, e.g. insurances or investments. However, the money I save from buying our insurances elsewhere more than covers Sabadell's €80 annual management fee, plus they have a very good online presence and mobile app, and a very extensive ATM network.
What irritates me most is the underhand way they make these increases, claiming they've sent letters that they haven't - I told the personal banker at my branch that I'm on a forum of more than 52,000 foreigners and many other Sabadell customers had reported that they hadn't received a letter either - but, as usual, it was met with the Spanish equivalent of the Gallic shrug!
I don't know whether it's still available, but Cajamar offer an account called "Wefferent", which was free of charges. If you want to change banks, it may be worth looking at that one.
Kind regards,
Kim
Posted: Thu Dec 29, 2022 1:54pm
Kimmy11 wrote on Thu Dec 29, 2022 12:58pm:
Hi Audrey,
Sounds like you're in the same position as us. We also have all our direct debits going through Sabadell, but my branch told me that we need to buy two other products from them, e.g. insurances or investments. However, the money I save from buying our insurances elsewhere more than co...
Read more...
...vers Sabadell's €80 annual management fee, plus they have a very good online presence and mobile app, and a very extensive ATM network.
What irritates me most is the underhand way they make these increases, claiming they've sent letters that they haven't - I told the personal banker at my branch that I'm on a forum of more than 52,000 foreigners and many other Sabadell customers had reported that they hadn't received a letter either - but, as usual, it was met with the Spanish equivalent of the Gallic shrug!
I don't know whether it's still available, but Cajamar offer an account called "Wefferent", which was free of charges. If you want to change banks, it may be worth looking at that one.
Kind regards,
Kim
Thankyou for all your advice been in touch with Sabadell again and told if I want to complain I have to make an appointment in branch but San Miguel branch has closed down so will be looking elsewhere but thanks again.
Kimmy11 wrote on Thu Dec 29, 2022 12:58pm:
Hi Audrey,
Sounds like you're in the same position as us. We also have all our direct debits going through Sabadell, but my branch told me that we need to buy two other products from them, e.g. insurances or investments. However, the money I save from buying our insurances elsewhere more than co...
Read more...
...vers Sabadell's €80 annual management fee, plus they have a very good online presence and mobile app, and a very extensive ATM network.
What irritates me most is the underhand way they make these increases, claiming they've sent letters that they haven't - I told the personal banker at my branch that I'm on a forum of more than 52,000 foreigners and many other Sabadell customers had reported that they hadn't received a letter either - but, as usual, it was met with the Spanish equivalent of the Gallic shrug!
I don't know whether it's still available, but Cajamar offer an account called "Wefferent", which was free of charges. If you want to change banks, it may be worth looking at that one.
Kind regards,
Kim
Hi Kim
I don't know if Cajamar,s weferrent account is still free but as you know I highly recommend it and 3 and half years since opening ours we still haven't paid a cent in fees. I should imagine as a resident it would be easier to open an account online although for us as non residents it was a little more difficult in branch and with our limited Spanish too. However thank God for Google translate we got there. So much better than Sabadell.
Regards
Pauline
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