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We have just had internet and tv package installation but can’t seem to get any tv channels, help....

Posted: Fri Mar 1, 2019 6:23pm
15 replies568 views9 members subscribed
elliecremin

Posts: 34

1 helpful points

Location: Orihuela Costa

Joined: 17 Jun 2018

We have just had tv and internet package installed using tv Horadada but don’t seem to be getting any tv channels.... help

elliecremin

Posted: Fri Mar 1, 2019 8:01pm

elliecremin

Original Poster

Posts: 34

1 helpful points

Location: Orihuela Costa

Joined: 17 Jun 2018

Posted: Fri Mar 1, 2019 8:01pm

Lol, yes We are getting internet but no tv chan

Movingon

Posted: Fri Mar 1, 2019 9:13pm

Movingon

Super helpful member

Posts: 1857

1607 helpful points

Location: Albatera

Joined: 7 Feb 2018

Posted: Fri Mar 1, 2019 9:13pm

Not familiar with Horadada however it seems clear that the TV has not been tuned in otherwise you would have a list of available channels! 

Exactly how is the TV connected to what? 

jimtaylor

Posted: Sat Mar 2, 2019 5:57am

jimtaylor

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Posts: 5612

8739 helpful points

Location: Mudamiento

Joined: 2 Feb 2017

Posted: Sat Mar 2, 2019 5:57am

Have a look at the remote control for your TV, as there should be buttons to select the input source. 

For example, our control has buttons for TV and AV. TV is for terrestrial channels fed from the TV aerial. AV is for other sources, and you need to select the one for the feed from your TV Horadada digibox.

elliecremin

Posted: Sat Mar 2, 2019 9:28am

elliecremin

Original Poster

Posts: 34

1 helpful points

Location: Orihuela Costa

Joined: 17 Jun 2018

Posted: Sat Mar 2, 2019 9:28am

We were able to get Netflix but not the tv chan

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John56

Posted: Sat Mar 2, 2019 10:22am

John56

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Posts: 2995

5635 helpful points

Location: La Zenia

Joined: 7 Jul 2016

Posted: Sat Mar 2, 2019 10:22am

elliecremin wrote on Fri Mar 1, 2019 6:23pm:

We have just had tv and internet package installed using tv Horadada but don’t seem to be getting any tv channels.... help

Have TV Horadada not got any after sales service.

Henry

Posted: Sun Mar 3, 2019 11:41am

Henry

Helpful member

Posts: 126

97 helpful points

Location: Torrevieja

Joined: 28 Nov 2016

Posted: Sun Mar 3, 2019 11:41am

How is your tv connected to the box? HMDI or Coax. If its HMDI you will need to use your source to the button to select the correct socket. It its coax then you need to set the source to tv and then menu button to installation and tune in the tv.

elliecremin

Posted: Sun Mar 3, 2019 12:39pm

elliecremin

Original Poster

Posts: 34

1 helpful points

Location: Orihuela Costa

Joined: 17 Jun 2018

Posted: Sun Mar 3, 2019 12:39pm

It is HDMI, we have Netflix but just not the tv channels uk

elliecremin

Posted: Sun Mar 3, 2019 12:42pm

elliecremin

Original Poster

Posts: 34

1 helpful points

Location: Orihuela Costa

Joined: 17 Jun 2018

Posted: Sun Mar 3, 2019 12:42pm

Tv says HDMI 1 connected 

We can’t get iptv channels up or menu 

MaryT63

Posted: Wed Mar 6, 2019 12:06pm

Posts: 24

7 helpful points

Location: Villamartin

Joined: 12 Aug 2017

Posted: Wed Mar 6, 2019 12:06pm

The same thing happened to me and I went to the stand in Zenia Boulevard to be told we didn't have a box for TV and they weren't in stock and they still aren't two years on!

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