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Lobster and missing text messages.

Posted: Sat Mar 14, 2020 9:28pm
1 reply273 views3 members subscribed
Movingon

Movingon

Super helpful member

Posts: 1857

1607 helpful points

Location: Albatera

Joined: 7 Feb 2018

Both myself and OH are with Lobster for our mobile phones and thus far been completely satisfied. 

In the last few days we've both noticed that verification texts, such as typicslly received when changing a phone number or personal info with a bank or sites liks Amazon or Whatsapp, etc. have not arrived. 

Having just spoken to Lobster after first admitting that they were aware of the problem and that it was theirs (and Movistars as that's the network they operate over) they then changed their mind and blamed the various organisations for not formatting their messages correctly which I found a bit hard to swallow as it implies that it's a widespread if not universal problem in which case I'm pretty sure the press would be onto it and we'd all know about it already, especially with so many running pretty much their whole lives and finances by mobile phone. 

That said it can be no coincidence today was the deadline for financial institutions to implement Strong Customer Authorisation (SCA), or Two Factor Authentication (SFA) as some might be more familiar with, which of late has been causing a few problems when attempting to log in internet banking.

https://www.itpro.co.uk/security/two-factor-authentication-2fa/354996/eus-strong-customer-authentication-comes-into-force 

john24

Posted: Sun Mar 15, 2020 12:28pm

Posts: 242

28 helpful points

Location: Cocentaina

Joined: 5 Feb 2016

Posted: Sun Mar 15, 2020 12:28pm

Hi I have a lobster card and I am not receiving texts from a few friends in the UK I have reported it several times but no solution so far 

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James Spanish School
Jennifer Cunningham Insurances SL
Car Key Solutions
Thy Will Be Done
AA Free English TV
POSITIVE BELIEFS
Gentlevan Removals
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Airport Service Taxi Mil Palmeras  Torre de la Horadada
Gran Alacant Insurances
interior building work
Blacktower Financial Management
Espana Dream Properties
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