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Anyone know who we need to contact regarding the power cut we have now ??
Posted: Fri Dec 6, 2019 7:23am
Helpful member
Which areas are affected please?
Posted: Fri Dec 6, 2019 7:28am
Monte mar
Posted: Fri Dec 6, 2019 7:29am
Helpful member
Bajo? Just one block or all?
Posted: Fri Dec 6, 2019 7:30am
Helpful member
Do you know how long it’s been off?
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Posted: Fri Dec 6, 2019 7:35am
Yes seems like whole block yet street lights are on ?
Posted: Fri Dec 6, 2019 7:36am
36 minutes
Posted: Fri Dec 6, 2019 7:59am
Helpful member
Ian,
Could you please let me know when it comes back on?
many thanks
Nikki
Posted: Fri Dec 6, 2019 8:17am
Do you know who to contact to check detail of issue / when likely to be fixed ?
Hopefully your lights are back on now but here goes anyway.
I might be wrong but regardless of which provider you actually pay for your electricity as owners of the distribution network and infrastructure I'm pretty sure Iberdrola will remain responsible for it's upkeep and repair however if you have contracted with a 3rd party supplier then it's them who you will need to call if you have a problem not Iberdrola.
TBH though I'd be very surprised if Iberdrolas own monitoring systems didn't flag up outages in real time meaning that they should be on the case automatically without having to wait for complaints to come in.
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