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Returning Hire Car to Alicante Airport

Posted: Mon Mar 16, 2020 1:28pm
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Posts: 40

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Hi, we are due to return our hire car to FireFly at Alicante Airport this Friday . Hoping this will be classed as Essential Travel but appreciate it may not ! Any views or information appreciated

Posted: Mon Mar 16, 2020 2:14pm

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Posted: Mon Mar 16, 2020 2:14pm

Ask the car hire company, by email if possible, if they say yes then print it or screenshot to show if you get stopped. If not then they would waive any extra charges, no?

Posted: Mon Mar 16, 2020 2:22pm

jacquigem

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Posted: Mon Mar 16, 2020 2:22pm

Simon22 wrote on Mon Mar 16, 2020 2:14pm:

Ask the car hire company, by email if possible, if they say yes then print it or screenshot to show if you get stopped. If not then they would waive any extra charges, no?

Yes , I was going to get in touch but printing an email is a great idea . Thanks . Just hope the Police agree with them . 

Posted: Mon Mar 16, 2020 10:05pm

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Posted: Mon Mar 16, 2020 10:05pm

jacquigem wrote on Mon Mar 16, 2020 2:22pm:

Yes , I was going to get in touch but printing an email is a great idea . Thanks . Just hope the Police agree with them . 

If you are returning the car on the way to the airport I wouldn't see a problem but I do have a complication. Because they only allow a 27 day contract max and I am here for 31 days, I had to book two contracts and have to return one and take another maybe even the same car!! I had asked them before the restrictions whether I could just keep the car and they said no the rules don't allow it.

I have therefore emailed today to ask if they will allow it now in view of the lockdown but as yet have no reply. 

Posted: Mon Mar 16, 2020 10:36pm

jacquigem

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Posted: Mon Mar 16, 2020 10:36pm

Allank wrote on Mon Mar 16, 2020 10:05pm:

If you are returning the car on the way to the airport I wouldn't see a problem but I do have a complication. Because they only allow a 27 day contract max and I am here for 31 days, I had to book two contracts and have to return one and take another maybe even the same car!! I had asked them bef...

 

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...ore the restrictions whether I could just keep the car and they said no the rules don't allow it.

I have therefore emailed today to ask if they will allow it now in view of the lockdown but as yet have no reply. 

Yes I think we are similar as we have another car booked thru a different company (record Go) which wife intends to drive back to our house on the Urb . We have our residency . We to have emailed and hoping for a response . Be good to keep in touch 

Thanks

David & Jacqui   

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Posted: Mon Mar 16, 2020 10:43pm

Posts: 105

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Posted: Mon Mar 16, 2020 10:43pm

jacquigem wrote on Mon Mar 16, 2020 10:36pm:

Yes I think we are similar as we have another car booked thru a different company (record Go) which wife intends to drive back to our house on the Urb . We have our residency . We to have emailed and hoping for a response . Be good to keep in touch 

Thanks

 

Read more...

David & Jacqui   

Ok if I get a reply I'll notify you.

Posted: Tue Mar 17, 2020 2:07pm

jacquigem

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Posted: Tue Mar 17, 2020 2:07pm

Allank wrote on Mon Mar 16, 2020 10:43pm:

Ok if I get a reply I'll notify you.

Hi Allan , received this

Good morning, Ms. Lambert;

Thank you for contacting Firefly Spain.

At the moment, no problems have been registered returning rented vehicles.

Please, feel free to contact us before any other enquiry.

Kind regards,

Firefly Reservations SpainFirefly | Jacinto Benavente 2, 3ª planta, 28232, Las Rozas, Madrid, SpainReservations: fireflyresspain@fireflycarrental.com

Customer Care: fireflycustomercarespain@fireflycarrental.com

Looks ok to go but we will print off and also a Spanish translation of why we are travelling in case we get stopped 

Posted: Tue Mar 17, 2020 2:31pm

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Posted: Tue Mar 17, 2020 2:31pm

jacquigem wrote on Tue Mar 17, 2020 2:07pm:

Hi Allan , received this

Good morning, Ms. Lambert;

 

Read more...

Thank you for contacting Firefly Spain.

At the moment, no problems have been registered returning rented vehicles.

Please, feel free to contact us before any other enquiry.

Kind regards,

Firefly Reservations SpainFirefly | Jacinto Benavente 2, 3ª planta, 28232, Las Rozas, Madrid, SpainReservations: fireflyresspain@fireflycarrental.com

Customer Care: fireflycustomercarespain@fireflycarrental.com

Looks ok to go but we will print off and also a Spanish translation of why we are travelling in case we get stopped 

Been down to Alicante airport today with hire car with two of us no problem at all. Police scarce on main motorways

Posted: Tue Mar 17, 2020 3:42pm

Posts: 105

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Location: Playa Flamenca

Joined: 30 Nov 2018

Posted: Tue Mar 17, 2020 3:42pm

jacquigem wrote on Tue Mar 17, 2020 2:07pm:

Hi Allan , received this

Good morning, Ms. Lambert;

 

Read more...

Thank you for contacting Firefly Spain.

At the moment, no problems have been registered returning rented vehicles.

Please, feel free to contact us before any other enquiry.

Kind regards,

Firefly Reservations SpainFirefly | Jacinto Benavente 2, 3ª planta, 28232, Las Rozas, Madrid, SpainReservations: fireflyresspain@fireflycarrental.com

Customer Care: fireflycustomercarespain@fireflycarrental.com

Looks ok to go but we will print off and also a Spanish translation of why we are travelling in case we get stopped 

Thank you. Still no reply from Wiber

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