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Courtesy on the forum

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Posted: Sat Jun 3, 2017 2:03pm
9 replies18 views7 members subscribed
jimtaylor

jimtaylor

Forum Ambassador for Almoradi

Posts: 705

Location: Almoradí

696 helpful posts

I had a few spare minutes so I decided to do a check on the courtesy of members who ask questions.

I'm pleased to say that the majority (72% of a sample of 123) either said thanks and/or clicked on This is helpful.

I'm sad to say that 28% of those asking questions didn't even respond, let alone say thanks or click the button.

I'm always willing to try and help, but I'm not going to waste time trying to help people who in my opinion are deficient in good manners, so I've created for myself a personal black list.

I'm definitely not trying to deter people from posting questions, but please, please, at least acknowledge any help you are offered.

Rant over!

Philgara1967

Sat Jun 3, 2017 5:45pm

Posts: 54

Location: La Marina

14 helpful posts

Posted: Sat Jun 3, 2017 5:45pm

Hiya mate,love your posts,we are over at the moment and loving the weather and the fantastic friendliness of everyone on the URB...off out to watch the footy later in ems bar,manners cost nothing Jim.....may meet you one day and say hi....Phil and Helen....keep up the good work

PeteKnight

PeteKnight

Forum Ambassador for Villamartin

Sat Jun 3, 2017 5:46pm

Posts: 512

Location: Villamartin

349 helpful posts

Posted: Sat Jun 3, 2017 5:46pm

I know what you mean Jim.

Between us we seem to answer most queries that are raised and it's nice when someone says thanks or hits the Helpful Post button, but frustrating when people done seem to be interested in helping themselves by posting the full story up-front, or answering questions.

It would also be useful if some people bothered to search for answers to their questions before posting. I see the same thing being asked time and time again when the answers are there for them to find.

Pete.

jimtaylor

jimtaylor

Forum Ambassador for Almoradi

Original Poster

Sat Jun 3, 2017 6:31pm

Posts: 705

Location: Almoradí

696 helpful posts

Posted: Sat Jun 3, 2017 6:31pm

Thanks to both responders.

Pete - I totally agree with what you say. I think possibly (hopefully?) the reason people don't know that a question has already been posed and answered is that the forum search facility can be confusing.

I've said previously that search requires you to enter a sub-forum for that search. Originally, I was using Google search and confining the search to this site, but then I found out by trial and error that if you just enter 'a' in the location box, you can do a global search of the forum. Most people won't know that.

Hopefully Jan or Alex may take note, and add 'All the forum' to the list of drop-down locations in the search facility.

If not, I'll post my suggestions in the Your suggestions... sub-forum at some point.

John56

John56

Forum Ambassador for Cabo Roig and La Zenia

Sat Jun 3, 2017 9:32pm

Posts: 360

Location: La Zenia

194 helpful posts

Posted: Sat Jun 3, 2017 9:32pm

jimtaylor wrote:

I had a few spare minutes so I decided to do a check on the courtesy of members who ask questions.

I'm pleased to say that the majority (72% of a sample of 123) either said thanks and/or clicked on This is helpful.

I'm sad to say that 28% of those asking questions didn't even respond, let alone say thanks or click the button.

I'm always willing to try and help, but I'm not going to waste time trying to help people who in my opinion are deficient in good manners, so I've created for myself a personal black list.

I'm definitely not trying to deter people from posting questions, but please, please, at least acknowledge any help you are offered.

Rant over!

I will always try to help if I can and whatever the circumstances manners cost nothing.

Alex

Alex

Admin

Sat Jun 3, 2017 10:21pm

Posts: 551

Location: Rojales

47 helpful posts

Posted: Sat Jun 3, 2017 10:21pm

Myself and Jan are always appreciative of everyone's help on this website, we still can't believe the amount of fantastic help and advice that is given in this relatively short time this website has been around! Thank you Jim and Pete especially for all of your help and advice.

Our website is constantly being updated and improved as much as we can do, and we've now updated it with your suggestions for the search so you can easily search the whole website, not just a specific area. Simply type in "All the forum" or "Everywhere" into the location field when searching and hopefully that should work.

Please let us know if there's anything else we can improve!

geoffllo

Sun Jun 4, 2017 7:40am

Posts: 77

Location: La Marina

46 helpful posts

Posted: Sun Jun 4, 2017 7:40am

A big thank you to Jim, Pete, Jan & Alex, I'd say, and 'hear hear' to everything you've said!

Geoff.

Hennie

Sun Jun 4, 2017 9:57am

Posts: 16

Location: Villamartin

2 helpful posts

Posted: Sun Jun 4, 2017 9:57am

Hi..sorry but I haven't  opened your forum for awhile...been busy preparing for visitors! So didn't see your questionair😨 love your forum it has helped us a lot since we moved here last year! I have even posted replies to questions and used your lost and found section...which I must admit I couldn't find the post so still have the lovely necklace I found on Villamartin Plaza car park! 

Regards Hennie 

Hennie

Sun Jun 4, 2017 9:59am

Posts: 16

Location: Villamartin

2 helpful posts

Posted: Sun Jun 4, 2017 9:59am

Sorry again!....THANK YOU JAN  and all concerned for your excellent forum!

Much appreciated 👍👍👍 Hennie 

TheRower

Sun Jun 4, 2017 10:23am

Posts: 113

Location: Villamartin

57 helpful posts

Posted: Sun Jun 4, 2017 10:23am

Totally agree with you Jim and Pete. Sometimes you can spend a fair amount of time on a comprehensive reply, checking for grammar as well after. Yet some posters won't spend 30 seconds saying thank you.  Manners make the the man.

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