Very helpful member
Has anyone ordered something from Leroy Merlin recently ,if so can you please let me know about delivery.I ordered 2 lights 22 May ,told delivery 28 May still not recieved .I sent a reply to their confirmation email on 29 May stating not recieved items in English was this a bad move
Posted: Sat May 30, 2020 3:32pm
Helpful member
My order was a few days later than expected. To be honest I'd forgotten it was coming so I didn't chase it up.
Posted: Sat May 30, 2020 3:49pm
Very helpful member
Ok thanks, il give it to early next week
Posted: Sun May 31, 2020 10:48am
Hi the 72 hours delivery of the goods is a bit of a joke it takes 7-10 days and then I didn't receive the whole of the order John
Posted: Sun May 31, 2020 10:56am
Very helpful member
Thanks ,ordered 22 May delivery stated 28 May ,first time ordered from Leroy Merlin for delivery ,although have ordered online and picked up ,very good and have ordered furniture etc from other companies always delivered when said
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Posted: Sun May 31, 2020 11:03am
Super helpful member
john24 wrote on Sun May 31, 2020 10:48am:
Hi the 72 hours delivery of the goods is a bit of a joke it takes 7-10 days and then I didn't receive the whole of the order John
LM do seem to be at sixes and sevens at the moment, considering they have had 2 months to get systems in place.
Personally I have never found them particularly customer focused, they are able to treat customers so badly because they have no competition.
Posted: Sun May 31, 2020 11:28am
Legendary helpful member
Pix Elated wrote on Sun May 31, 2020 11:03am:
LM do seem to be at sixes and sevens at the moment, considering they have had 2 months to get systems in place.
Personally I have never found them particularly customer focused, they are able to treat customers so badly because they have no competition.
What about all the perfectly good bricos offering very similar products? And I’ve never had any problems with LM, whether obtaining goods, exchanging goods, returning goods, or, on one occasion, complaining bitterly about goods.
They all have a customer service section, which copes with all of the above perfectly adequately in my experience.
Posted: Sun May 31, 2020 12:38pm
Very helpful member
Thanks to all ,if not here on Tuesday, will have to call and hope I can talk to someone who speaks English ,terrible I know as we are in their country but as the saying goes cant teach an old dog new tricks
Posted: Sun May 31, 2020 1:44pm
Very helpful member
Have read shopping centres to open a d as you said 40% capacity
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