Morning - I have said in other threads that we had visited the development we bought on December 2019 - so we had developed a view on the generics. What was the generic quality of design and build evidenced? What were existing owners saying/ moaning about? Many of the properties were around 15 years old, what might go wrong and now need maintenance/ repair. We used social media to connect with existing owners on our target community, it's surprisingly easy to find facebook groups if you enter the development/ community names. People you've never met are surprisingly helpful and one even sent us a video of her property which was of the same design as our house. They answer questions on noise and neighbours and with no interest in what you are buying the answers are normally truthful.
As a project manager in IT I was familiar with how to plan and run a risk register - in addition I had a timeboxed outcome to deliver. Necessity is the mother of invention.
Would I recommend buying a property remotely as opposed to physical in person viewing - no but it is possible to do it that way and the outcome can be positive.
We were also happy with the legal advocates we selected and they provided a good case handler to answer all of our questions.