AnneTom wrote on Sun Sep 20, 2020 5:47pm:
Hi can i ask were you already in SPain when you applied? If not which account did you apply for ? As i need either the NIE; tax ref or an Id ref? thanks
Hi, we were in Spain we we applied for the account. You only need your passport for the identity checks which are done using your smartphone (we used our UK phone). I used my NI number as an id (non resident) but you could use your NIE if you have one.
We applied for the free account and received the debit card in about 4 days. We use Transferwise to fund the account and it works very well, money usually arrives in under 5 min's. The customer service is all done in english via chat and is very efficient.....I accidently sent funds to the wrong community account and it was returned within 24 hours.
Once the account is opened it's tied to your smartphone. You can access your account using a laptop but your login will need to be authenticated by your phone.