Join the Orihuela Costa forum

Join the Orihuela Costa forumMy name's Jan and this is my website all about Orihuela Costa in Spain. Register now for free to talk about Your suggestions and feedback and much more!

Mobile Phones

Whatsapp

Posted: Mon Jul 9, 2018 1:00pm
37 replies1010 views19 members subscribed
  • Page 1 of 4:
  • 1
  • 2
  • 3
  • 4
Louise7791

Posts: 11

Location: La Marina

3 helpful posts

Hi

We're moving to Spain from the UK in a month or so.  My mobile phone contract is up for renewal and I'm wondering what if I should upgrade my phone and contract here or wait until I get to Spain.  The trouble is I've called a few companies here in the UK and they've all stated that after a few months in Spain my SIM card will stop working unless I return to UK on a regular basis.  I've not heard of anyone else having this problem or has that been the case for some people? They basically said it may not get cut off at all but there is a chance that it would. I did tell them I would still have a UK address and UK bank but it made no difference. Any advice would be greatly appreciated.  Many thanks

Russ1959

Mon Jul 9, 2018 2:34pm

Posts: 39

Location: Santa Pola

26 helpful posts

Posted: Mon Jul 9, 2018 2:34pm

Hi Louise,

We moved here permanently in Feb this year. We were both with EE in the UK and were each told individually by EE that we could only keep our contracts for 3 months if we were not returning to the UK even though we still have bank accounts in the UK. I'm not sure what would have happened after the 3 months as we both took out SIM only contracts within the first 3 months of our arrival in Spain and contacted EE to cancel our contracts with them. Regards, Russ

Louise7791

Louise7791

Original Poster

Mon Jul 9, 2018 2:52pm

Posts: 11

Location: La Marina

3 helpful posts

Posted: Mon Jul 9, 2018 2:52pm

Thanks for your reply.  I think thats what we'll end up doing.

Kimmy11

Kimmy11

Very helpful member

Mon Jul 9, 2018 4:55pm

Posts: 725

760 helpful posts

Posted: Mon Jul 9, 2018 4:55pm

Hi Louise,

Before we left the UK, I bought my own phone and then a GiggGaff PAYG SIM card.  I pay £5 top-up every 3 months (you can pay more if needed) and a £5 data "Goodybag" each month (you get free calls and texts to other GiffGaff numbers so long as you top-up at least £5 every 3 months).  You can also buy bigger Goodybags if needed; I never do.  So it costs £80 per year for my mobile comms (plus the one-off cost of my phone).

www.giffgaff.com

Our home Fibre Optic/Phone package with TV Horadada includes free calls to the UK from our landline and a mobile phone, which hubby has, so I use my GiffGaff mobile mainly for texts, surfing the net and for free comms apps, like WhatsApp.  We've lived in Spain permanently for over 2 years and I've never had a problem with access, and it can be topped up from GiffGaff's website.

Kind regards,

Kim

Wrenny1969

Mon Jul 9, 2018 6:37pm

Posts: 72

Location: Aspe

32 helpful posts

Posted: Mon Jul 9, 2018 6:37pm

Giff gaff T&Cs cover this, there's more detail if you read it all. Not sure they'd be fussed on a small payg user but if they cut you off and you in a pickle....small extract below to whet your appetite.

Your obligations

You may only use our services in the EU and selected destinations (excluding the UK) for periodic travel, like holidays or short breaks. If you’re not genuinely using our services for periodic travel we may have to charge you for, or suspend you from, using our services in the EU and selected destinations (excluding the UK). If you’re on our Always On goodybag, your data usage may also be limited in the EU and selected destinations (excluding the UK) at a lower level than your data allowance in the UK. Once you go over this limit you’ll be charged. For these limits and charges please see our roaming page.

Mandy

Mon Jul 9, 2018 7:48pm

Posts: 73

36 helpful posts

Posted: Mon Jul 9, 2018 7:48pm

Kimmy11 wrote:

Hi Louise,

Before we left the UK, I bought my own phone and then a GiggGaff PAYG SIM card.  I pay £5 top-up every 3 months (you can pay more if needed) and a £5 data "Goodybag" each month (you get free calls and texts to other GiffGaff numbers so long as you top-up at least £5 every 3 months).  You can also buy bigger Goodybags if needed; I never do.  So it costs £80 per year for my mobile comms (plus the one-off cost of my phone).

www.giffgaff.com

Our home Fibre Optic/Phone package with TV Horadada includes free calls to the UK from our landline and a mobile phone, which hubby has, so I use my GiffGaff mobile mainly for texts, surfing the net and for free comms apps, like WhatsApp.  We've lived in Spain permanently for over 2 years and I've never had a problem with access, and it can be topped up from GiffGaff's website.

Kind regards,

Kim

We are moving permanently in October but have done almost the same as Kimmy11.  Except that my phone has my giffgaff sim in it, which I pay £5 pm and I have a Spanish masmovil sim in it too, paying 5 euros pm. Also have TV Horadada as Kimmy11 states.

Will be seeing how my giffgaff goes over the next year but at the moment intend to keep it.

Sheila64

Sheila64

Helpful member

Mon Jul 9, 2018 8:01pm

Posts: 205

Location: Playa Flamenca

166 helpful posts

Posted: Mon Jul 9, 2018 8:01pm

That's interesting. I didn't realise you could have two sims in a mobile. Is it a special phone?

Kimmy11

Kimmy11

Very helpful member

Mon Jul 9, 2018 8:42pm

Posts: 725

760 helpful posts

Posted: Mon Jul 9, 2018 8:42pm

Like a lot of people, I thought the abolition of Roaming Charges across the EU in June 2017 would be precisely that, but this article gives a clear explanation:

https://www.telitec.com/2018/03/05/europe-roaming-charges/

I think Wrenny's probably right, as a low user and my "roaming" usage being so intermittent, I don't think I'm likely to come to GiffGaff's attention any time soon.  I'm sure their systems are more likely monitoring those people who consistently exceed their limits.  I also top-up using a UK credit card registered to my UK address, although that would probably only come into consideration if my usage flagged up as a concern.

And at the risk of mentioning the "B" word, especially given today's Cabinet resignations, I'm sure the UK mobile companies are lining up their arguments for reinstatement of Roaming charges, post Brexit, anyway.

shayden

Mon Jul 9, 2018 9:49pm

Posts: 60

Location: Villamartin

49 helpful posts

Posted: Mon Jul 9, 2018 9:49pm

Louise7791 wrote:

Hi

We're moving to Spain from the UK in a month or so.  My mobile phone contract is up for renewal and I'm wondering what if I should upgrade my phone and contract here or wait until I get to Spain.  The trouble is I've called a few companies here in the UK and they've all stated that after a few months in Spain my SIM card will stop working unless I return to UK on a regular basis.  I've not heard of anyone else having this problem or has that been the case for some people? They basically said it may not get cut off at all but there is a chance that it would. I did tell them I would still have a UK address and UK bank but it made no difference. Any advice would be greatly appreciated.  Many thanks

The roam like at home system where you can use your package in other European countries is subject to a fair usage policy. This is to protect operators from people buying a contract in the cheapest country and using it in their own. 

As stated in some of these replies they can stop your service or start charging you standard roaming rates. 

Sha

Mandy

Tue Jul 10, 2018 7:09am

Posts: 73

36 helpful posts

Posted: Tue Jul 10, 2018 7:09am

Sheila64 wrote:

That's interesting. I didn't realise you could have two sims in a mobile. Is it a special phone?

not special phone = Motorola G4 play ……..think most phones take 2 sims …….. each time send text or call, if don't allocate to particular sim, it asks which number you want to send/call from …….

  • Page 1 of 4:
  • 1
  • 2
  • 3
  • 4

Sign up for free or login to reply to this topic

Want to reply to this topic? Login or register for free to post your message:

Other recommended topics

Register for free!

Login to your account

Contento Kleen - Professional House Cleaning Services
Parasol
Landlord Assist
AA Free English TV
Fincas Inland
WorldNet
My Cheap Removals
Just One Small Step - Counselling
Aeromax
Gran Alacant Insurances
Done Roman
Protek - Property Maintenance and Cleaning Services
Belvedere Estates
Audo-m8 Systems
Spanish Dream Property
Golden Leaves International
Harmony FM
Costa Blanca Coaching
Advertise your business here