Posted: Sun Jul 1, 2018 5:57pm
I have read your response my husband and I were told by the lawyer ( who turned out not to be a lawyer she lied ) that even although we were getting sip cards that we had to have the highest level of cover to the tune of nearly 4000 Euro to obtain residency which of course was another lie .... the non lawyer whom is German then took us by the hand to the company who sold us the false policy about 3 minutes away on foot who by coincidence was also German ... They spoke to each other in German which we know now was very unprofessional....We later talked to the police to obtain our residency who said we were not covered for residency under this policy because of health reasons the police were shocked and angry because we are Imogen’s grandparents and we are trying to give her a good life ....
Anyway the company in question ( we went to see with all the documents ) in Alicante twice asked us if we could wait 2 weeks before putting a complaint into the town hall we agreed as we believed it was because of the Easter holiday we waited and waited in all the company was sent around 20 emails and we perhaps got 2 replies either the gentleman in question was of or wasn’t in the office ...
Eventually we went to get a letter of complaint the staff in the office were like headless chickens opening and closing drawers and cabinets saying they couldn’t find one and could we come back the next day and we would definitely get some kind of answer we agreed ... We went back the next day and hey ho it was the original man in Alicante behaving like one of the stepford wives ....
We took it to the town hall and were told they hadn’t stamped it so we went back to get it stamped that was around one month ago and the inspector in the town hall was very interested in the case ... she asked us to go back and see her if we haven’t heard from them guess what we haven’t as per usual so this is where we are now ... Everything and everyone has been very nice and we love living here but we refuse to let it take over our lives so after the nudge in a few weeks time we will put it down to experience.....
Hope this puts a little more light on our situation 😊
Les