water charges on a direct debit - Page 2

TheRower wrote on Thu Nov 26, 2020 9:16am:

A friend got a bill earlier this year much higher than normal. He also suspected it may be his swimming pool. He got a plumber in and he checked everything and said there was no leak. He suggested getting a photo of his water meter. He took a photo and when he got his next bill he checked and fou...

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...nd that he was being charged much more than the actual meter was showing. He took another picture and has sent the information to the water company who are now investigating.Could be worth taking meter readings/pictures.

it doesn’t help that the water company doesn’t include meter readings on bills.

Philippe wrote on Thu Nov 26, 2020 1:05pm:

Aw Snoxell,unlike Terry,i was in the house.My problem was to find where the leak was.😊

TheRower wrote on Thu Nov 26, 2020 9:16am:

A friend got a bill earlier this year much higher than normal. He also suspected it may be his swimming pool. He got a plumber in and he checked everything and said there was no leak. He suggested getting a photo of his water meter. He took a photo and when he got his next bill he checked and fou...

Read more...

...nd that he was being charged much more than the actual meter was showing. He took another picture and has sent the information to the water company who are now investigating.Could be worth taking meter readings/pictures.

it doesn’t help that the water company doesn’t include meter readings on bills.

Snoxell wrote on Wed Nov 25, 2020 12:44pm:

Can you not get someone to turn your water off at the stopvalve for you, at least you would stop using water

PAul1670 wrote on Thu Nov 26, 2020 1:10pm:

Hi

I am with Hidrogea in Murcia and if you click on descargar factors it will show you meter readings, that's on the email I get from them 

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Hope this is useful