Neighbors water flooded my apartment. She is taking too long to settle this.

Lesk wrote on Sat Aug 5, 2023 9:34pm:

My neighbor on the floor above us,  bathroom flooded into my apartment. She told us she is insured and we have called the administrator of the building, but nothing has happened so far. What is the next step because there is damage and  we want it fixed, as we want to visit our place. D...

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...o I need to get a lawyer involved at this stage or just keep on at her and the administrator of the building to get this fixed?

janiceroquero wrote on Sun Aug 6, 2023 12:12pm:

Contact your own insurers for any damage to your property. They will contact any other party involved. This is a general rule.

Cheers, J

Kimmy11 wrote on Sun Aug 6, 2023 9:55am:

Hi Lesk,

Does your Community make it a condition of ownership that you have home insurance, including Third Party liability?  In your situation, I would check with my own home insurers whether they could pursue the neighbour's insurer on your behalf.  You can then ask.your neighbour for their in...

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...surance details for this purpose.  

Kind regards, 

Kim

Lesk wrote on Sun Aug 6, 2023 2:32pm:

We both have insurance, but our insurance company told us that the lady who flooded needs to take care of this they don’t want to be involved. 

Lesk wrote on Sun Aug 6, 2023 2:29pm:

We are both insured, the building administrator and a friend who lives in the building have told us to get our insurance involved, but  when we called them,  they said no , the people who live above us have insurance, and they need to take care of it. 

The lady who owns the apartment that flooded us has said oh, the Insurance has not responded. It seems like she is not motivated to get them out to look at the place. .  The water went into the people below us too, but it  seems to have dried out, we got the brunt of it, and I am scared...

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... that there is mold, starting to grow, and our neighbor friend told us the door frames and doors are buckling.

Lesk wrote on Sun Aug 6, 2023 2:29pm:

We are both insured, the building administrator and a friend who lives in the building have told us to get our insurance involved, but  when we called them,  they said no , the people who live above us have insurance, and they need to take care of it. 

The lady who owns the apartment that flooded us has said oh, the Insurance has not responded. It seems like she is not motivated to get them out to look at the place. .  The water went into the people below us too, but it  seems to have dried out, we got the brunt of it, and I am scared...

Read more...

... that there is mold, starting to grow, and our neighbor friend told us the door frames and doors are buckling.