Posted: Tue Nov 17, 2020 11:24pm
Sharon, I think you need a friend or a neighbour to make that call for you. If you can't find one, perhaps there are Help Groups who will assist. Try search terms in google like "English hospital help in Alicante"?
The group up here who offer Help (interpretation) at Denia hospital would perhaps also help to make a call to the health centre and accompany someone. A donation is expected. There's bound to be similar groups in Alicante, I hope you can find one.
As a very very last resort you could try turning up at the Health centre. Rehearse a few Spanish phrases before you go in and maybe save them in your phone as an aid on the day.
Have your SIP in your hand and make sure your passport is visible on the counter. First, SMILE and say Buenas dia
"Sorry for my Spanish" (lo siento por mi Espanol)
Doing these two things can get you far!
"I want an appointment with Doctor Martinez" (Yo quiero una cita previa con Doctor/Doctora xx")
It may well work, it worked for me four years ago!
If you think they are turning you away because they want you to use the phone service your final card is
lo siento, no entiendo por telephono
Good luck, will you let us know how you get on?
Steve