Jill16 wrote on Mon Apr 27, 2020 1:04pm:
Ha
Easy to reply and ask but have you got your money I asked for my refund in March they told me it would take quite a few weeks and then last week they sent me a voucher,which I don’t want and sent another request for a refund.NOT good customer service..we got mo eye back from Iberia within a wee...
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...k,
Hi Jill identical to you we saw O’Leary on TV last week giving Virgin and Lufthansa some stick about asking for money.he said anyone who wants mom back will get it but not immediately due to not having enough staff absolute joke all it takes is to press buttons. Says he will be fly end of June . The man is a complete moron can’t stand him the good thing about all this the wife has said she won’t use them again as my dad used to say buy cheap buy twice take care be safe.