Kelvin1960 wrote on Tue Jun 22, 2021 4:40pm:
That's interesting.
We keep a car in the UK. It is insured with Admiral. When we obtained Spanish Residency, and then Spanish driving licences, we phoned Admiral to explain things. They issued a policy variation which noted the change of licence; other than that, nothing to do.
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There is another member of this forum who insured a car with Admiral, and was knocked back.
So maybe it is a case of who you speak to on the day. Call Centre Agents get targeted on call clearance times as well as business value; so maybe some agents don't think doing something complicated is worth it !
I will look for & pm you the agent's name at the Bristol A-Plan office. They were helpful there.
Hey Kevin, I dealt with the Bristol office , not sure if it is the only office. The guy I dealt with for the past 3 years was called Christopher Lorna and he was excellent. The email I got today didn’t even have a name on. A ploy I guess!!