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Problems getting the internet reconnected - with Flexa/Avatel
Please can anyone advise?
I am having problems getting our internet reconnected for our next visit to our property - coming up soon.
After many unanswered emails and unreturned phone calls to Avatel where our original contract sat in the summer- Avatel finally tells us we have been moved to Flexa (Networks)? as we had a fibre upgrade during the summer. These companies are connected (or even the same company now?) I understand but Avatel insisted we now contact Flexa. Fair enough I guess -but despite several calls to Flexa call centre number and promises to call us back to sort out and reconnect we have heard nothing, despite chasing. They can't or won't give me a direct number or email for the Flexa nearest office (Calle Naranjo, in La Zenia) and despite more phone calling from the UK and sending a general email to the Flexa enquiries page on their contact website- we still have heard nothing. Please, can anyone advise, does anymore have a direct email or number for La Zenia Flexa office? This is so frustrating - it should be an easy procedure to action. Any ideas? Similar experiences?
